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Transforming Organisations Through Groupware

Lotus Notes in Action

  • Book
  • © 1996

Overview

Editors:
  1. Peter Lloyd

    1. Barnet, Herts, UK

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    You can also search for this editor in PubMed   Google Scholar

  2. Roger Whitehead

    1. Oxted, Surrey, UK

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    You can also search for this editor in PubMed   Google Scholar

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Table of contents (26 chapters)

  1. Front Matter

    Pages i-xviii
    Download chapter PDF

  2. Lotus Notes — An Introduction

    • Roger Whitehead
    Pages 1-10

  3. Making Use of the Case Studies

    • Roger Whitehead
    Pages 11-22

  4. Lotus Development: Team Room — A Collaborative Workspace for Cross-Functional Teams

    • Paul Cole, Eunice C. Johnson
    Pages 23-38

  5. ABB Asea Brown Boveri: Supporting the Multi-cultural Multinational

    • Mark Turrell
    Pages 39-45

  6. AmBank: Managing Client Relationships

    • Robert W. Phillips
    Pages 46-54

  7. Ambouw BV: Stalled Pilot at Dutch Wholesaler

    • Eelco Ploeger
    Pages 55-62

  8. Arthur Andersen & Co: Virtual Visioning

    • Colleen A. Burke
    Pages 63-69

  9. Australian Bureau of Statistics: Universal Adoption

    • Eric Darr
    Pages 70-79

  10. Cemex: Shifting Attitudes Between Staff and Customers

    • Gloria Flores, Javier Bitar, Lafred Vieira, Mitch Kirschner
    Pages 80-88

  11. Cleer University: Distance Learning Institute Resistant to Notes

    • Eelco Ploeger
    Pages 89-94

  12. GM Europe: World’s Largest User of Notes

    • Walter Wijn
    Pages 95-100

  13. Henley College of Management: Developing a Global Business School

    • Fenella Galpin, David Birchall
    Pages 101-108

  14. IDV (UK) Limited: Sales Force Management

    • Stephen Ives
    Pages 109-112

  15. Intel Corporation (UK) Ltd: 10 Critical Success Factors for Notes Adoption

    • Dene Isherwood
    Pages 113-119

  16. KLM: Business Excellence System

    • Dr Ceri Thomas
    Pages 120-130

  17. Lloyd’s Register Quality Assurance: Quality Management Begins at Home

    • Susanna Opper
    Pages 131-137

  18. Macmillan Distribution: Going for ISO 9000

    • Robert Dent
    Pages 138-143

  19. Thomas Miller & Co: From Information to Imagination

    • Clive Holtham
    Pages 144-151

  20. Mission Energy Corporation: Global Project Management Over Value-Added Network

    • Shala Phillips
    Pages 152-154
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Keywords

About this book

Lotus Notes is one of the most successful and versatile groupware products on the market today and is used widely in both large and small organisations. Transforming Organisations Through Groupware - Lotus Notes in Action contains a selection of carefully chosen case studies which illustrate the implementational, organisational and commercial consequences of using Lotus Notes. These case studies have been chosen for their international appeal and, unlike other books on Lotus Notes, concentrate on the added value that can be gained by using Notes - rather than on the technical aspects of how to make the software work.

Editors and Affiliations

  • Barnet, Herts, UK

    Peter Lloyd

  • Oxted, Surrey, UK

    Roger Whitehead

Bibliographic Information

  • Book Title: Transforming Organisations Through Groupware

  • Book Subtitle: Lotus Notes in Action

  • Editors: Peter Lloyd, Roger Whitehead

  • DOI: https://doi.org/10.1007/978-1-4471-3052-9

  • Publisher: Springer London

  • eBook Packages: Springer Book Archive

  • Copyright Information: Springer-Verlag London Limited 1996

  • Softcover ISBN: 978-3-540-19961-8Published: 07 May 1996

  • eBook ISBN: 978-1-4471-3052-9Published: 06 December 2012

  • Edition Number: 1

  • Number of Pages: XVIII, 198

  • Number of Illustrations: 18 b/w illustrations

  • Topics: Artificial Intelligence, Computer Communication Networks, User Interfaces and Human Computer Interaction

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