Designing Information Spaces: The Social Navigation Approach

1. Front Matter

   Pages i-xiv

   PDF

2. Editors’ Introduction: Footprints in the Snow

   1. Editors’ Introduction: Footprints in the Snow

      • Kristina Höök, David Benyon, Alan Munro

      Pages 1-13

3. Systems and Theories

   1. Front Matter

      Pages 15-15

      PDF

   2. Social Translucence: Using Minimalist Visualisations of Social Activity to Support Collective Interaction

      • Thomas Erickson, Wendy A. Kellogg

      Pages 17-41

   3. Collaborative Filtering: Supporting Social Navigation in Large, Crowded Infospaces

      • Joseph A. Konstan, John Riedl

      Pages 43-82

   4. Screen Scenery: Learning From Architecture and People’s Practices of Navigation in Electronic Environments

      • Monika Buscher, John Hughes

      Pages 83-103

   5. Navigating the Virtual Landscape: Coordinating the Shared Use of Space

      • Phillip Jeffrey, Gloria Mark

      Pages 105-124

   6. Experiential Design of Shared Information Spaces

      • John A. Waterworth, Andreas Lund, David Modjeska

      Pages 125-149

   7. GeoNotes: A Location-Based Information System for Public Spaces

      • Per Persson, Fredrik Espinoza, Petra Fagerberg, Anna Sandin, Rickard Cöster

      Pages 151-173

   8. Footsteps from the Garden: Arcadian Knowledge Spaces

      • Andrew McGrath, Alan Munro

      Pages 175-200

   9. Social Navigation of Food Recipes: Designing Kalas

      • Martin Svensson, Kristina Höök

      Pages 201-222

   10. Results from the Footprints Project

       • Alan Wexelblat

       Pages 223-248

   11. Web Places: Using Intermediaries to Add People to the Web

       • Paul P. Maglio, Rob Barrett, Stephen Farrell

       Pages 249-269

4. Theories and Principles

   1. Front Matter

      Pages 271-271

      PDF

   2. Where the Footprints Lead: Tracking Down Other Roles for Social Navigation

      • Paul Dourish

      Pages 273-291

   3. Social Connotations of Space in the Design for Virtual Communities and Social Navigation

      • Andreas Dieberger

      Pages 293-313

   4. Informatics, Architecture and Language

      • Matthew Chalmers

      Pages 315-341

   5. Information that Counts: A Sociological View of Information Navigation

      • R. H. R. Harper

      Pages 343-353

   6. Navigation: Within and Beyond the Metaphor in Interface Design and Evaluation

      • Rod McCall, David Benyon

      Pages 355-384

   7. The Conceptual Structure of Information Space

      • Paul P. Maglio, Teenie Matlock

      Pages 385-403

That's a look at an array of social proxies. The purpose was to make it clear that the concept of social proxy is quite general. Social proxies can be designed to support a wide range of on-line interactions, whether they involve conversation or not. They may be synchronous or asynchronous, and they may be associated with activities which are an end in them­ selves (e. g. auctions), or activities which are simply a means to an end (e. g. waiting in queues). We believe that by providing a shared represen­ tation of the activity in which participants are involved, social proxies can help create shared expectations, shared experiences, and can serve as a resource which participants can use to structure their individual and collective interactions. That is, at least, our claim. However, it is important to note that, except for the first, the proxies described so far are concept pieces, meaning that they haven't been implemented and deployed to real situations. Now, however, we will turn to an implemented system, and look at a real example. 1. 4 Experience: The Babble System In the previous section we introduced the concept of social proxies and discussed examples illustrating the wide range of situations to which social proxies can be applied. In this section, we focus on our experience in designing, implementing and studying a social proxy in the context of an on-line system called Babble.

• HCI
• Intelligent User Interfaces
• Virtual Environments
• WebP
• architecture
• human-computer interaction (HCI)
• information retrieval
• information system
• usability
• user interface
• visualization

• Swedish Institute of Computer Science, Kista, Sweden

  Kristina Höök

• Department of Computing, Napier University, Canal Court, Edinburgh, UK

  David Benyon

• Department of Computer Science, Strathclyde University, Glasgow, UK

  Alan J. Munro

Policies and ethics