Perspectives of Knowledge Management in Urban Health

1. Front Matter

   Pages i-xxxi

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2. KM and Urban Health

   1. Front Matter

      Pages 1-1

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   2. Knowledge Management for the Urban Health Context

      • M. Chris Gibbons, Rajeev K. Bali, Nilmini Wickramasinghe

      Pages 3-20

   3. Healthcare Knowledge Management: Incorporating the Tools Technologies Strategies and Process of KM to Effect Superior Healthcare Delivery

      • Nilmini Wickramasinghe

      Pages 21-38

   4. Knowledge Management in the Urban Health Context: Moving Towards Tacit-to-Tacit Knowledge Transfer

      • Rajeev K. Bali, Vikram Baskaran, Raouf N. G. Naguib

      Pages 39-48

3. Incorporating KM Principles into Urban Health Contexts

   1. Front Matter

      Pages 49-49

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   2. A Childhood/Adolescent Knowledge Management System for Urban Area Health Programs in the District of Columbia

      • Michael L. Popovich, Xiaohui Zhang

      Pages 51-59

   3. Urban Health in Developing Countries

      • Siddharth Agarwal, Aradhana Srivastava, Sanjeev Kumar

      Pages 61-94

   4. A Pervasive Wireless Knowledge Management Solution to Address Urban Health Inequalities with Indigenous Australians

      • Nilmini Wickramasinghe, Indrit Troshani, Steve Goldberg

      Pages 95-114

   5. The Development of a Framework to Evaluate the Management of HIV/AIDS Programmes in Rural and Urban South Africa

      • Rochelle Sassman, Brian Lehaney, Rajeev K. Bali, Raouf N. G. Naguib, Ian M. Marshall

      Pages 115-128

   6. The Potential of Serious Games for Improving Health and Reducing Urban Health Inequalities

      • M. Chris Gibbons, Rajeev K. Bali, Ian M. Marshall, Raouf N. G. Naguib, Nilmini Wickramasinghe

      Pages 129-136

4. Measures and Metrics for KM and Urban Health

   1. Front Matter

      Pages 137-137

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   2. A Scalable and Viable Strategy for Managing Organization: Typology of Intervening into Complex Healthcare Environment for Enhancing Its Continual Development

      • Murako Saito

      Pages 139-153

   3. Amplifying Resonance in Organizational Learning Process: Knowledge Sharing for Overcoming Cognitive Barriers and for Assuring Positive Action

      • Murako Saito

      Pages 155-170

   4. Developing New Urban Health Metrics to Reduce the Know-Do Gap in Public Health

      • Carlos Castillo-Salgado, Michael Christopher Gibbons

      Pages 171-186

   5. Recommendations on Evaluation and Development of Useful Metrics for Urban Health

      • Carlos Castillo-Salgado, M. Chris Gibbons

      Pages 187-200

   6. Making Sense of Urban Health Knowledge

      • Rajeev K. Bali, V. Baskaran, M. Chris Gibbons, Nilmini Wickramasinghe

      Pages 201-211

5. Back Matter

   Pages 213-220

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It is a tragic paradox of American health care: a system renowned for world-class doctors, the latest medical technologies, and miraculous treatments has shocking inadequacies when it comes to the health of the urban poor. Urban Health Knowledge Management outlines bold, workable strategies for addressing this disparity and eliminating the “knowledge islands” that so often disrupt effective service delivery. The book offers a wide-reaching global framework for organizational competence leading to improved care quality and outcomes for traditionally underserved clients in diverse, challenging settings. Its contributors understand the issues fluently, imparting both macro and micro concepts of KM with clear rationales and real-world examples as they: • Analyze key aspects of KM and explains their applicability to urban health. • Introduce the KM tools and technologies most relevant to health care delivery. • Offer evidence of the role of KM in improving clinical efficacy and executive decision-making. • Provide extended case examples of KM-based programs used in Washington, D.C. (child health), South Africa (HIV/AIDS), and Australia (health inequities). • Apply KM principles to urban health needs in developing countries. • Discuss new approaches to managing, evaluating, and improving delivery systems in the book’s “Measures and Metrics” section. Urban health professionals, as well as health care executives and administrators, will find Urban Health Knowledge Management a significant resource for bringing service delivery up to speed at a time of great advancement and change.

• Optische Kohärenztomografie
• Public Health
• electronic health record
• health informatics
• healthcare
• healthcare delivery
• knowledge management
• knowledge transfer
• medical decision making
• quality
• urban health

• Johns Hopkins Urban Health Institute, Baltimore, USA

  Michael Christopher Gibbons

• Health Design and Technology Institute (, Knowledge Management for Healthcare (KAR, Coventry University, Coventry, United Kingdom

  Rajeev Bali

• , RMIT University, School of Business Information Technolog, Melbourne VIC, Australia

  Nilmini Wickramasinghe

M. Chris Gibbons is Associate Director of the Johns Hopkins Urban Health Institute, Director of the Center for Community HEALTH and Assistant Professor of Public Health and Medicine at Johns Hopkins University. He is currently President of the International Society for Urban Health.

Rajeev K. Bali is a Reader in Healthcare Knowledge Management at Coventry University (UK). He is a Visiting Professor in Knowledge and Healthcare Management at the Illinois Institute of Technology (Chicago, USA).

Nilmini Wickramasingh is the professor of Business IT & Logistics at RMIT University, Australia. In addition, Dr Wickramasinghe is the editor-in-chief of two scholarly journals: International Journal of Networking and Virtual Organisations and International Journal of Biomedical Engineering and Technology.

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