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  • Book
  • © 2005

Manage IT!

Organizing IT Demand and IT Supply

Authors:

  • Hardly any competitors on this market that cover the full spectrum of IT management
  • Professional translation of a recent (November 2004) book reaching its fifth edition in seven years' time in the Dutch market
  • Book supplies rich case material

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eBook USD 84.99
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  • Read on any device
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Softcover Book USD 109.99
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  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
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Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
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Table of contents (17 chapters)

  1. Front Matter

    Pages i-xix
  2. IT management: The basis

    1. Front Matter

      Pages 1-1
  3. Controlling IT facilities

    1. Front Matter

      Pages 145-145

Reviews

From the reviews:

"This book discusses IT supply and demand, analyzing functional requirements and operational processes, using methods such as those defined in the IT infrastructure library (ITIL). … This book will be useful for understanding the key concepts behind modern service-oriented IT organizations. … In a nutshell, this is a good book and a good starting point for learning more about modern customer-oriented processes and service delivery." (Alessandro Berni, Computing Reviews, April, 2006)

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access