Challenges of Expanding Internet: E-Commerce, E-Business, and E-Government

1. Front Matter

   Pages i-xxiv

   PDF

2. Innovative Business Models

   1. Value Process and Business Process in E-Business Modelling

      • Mohammed N. Dewan, Baolin Wu, Yun Yang

      Pages 1-15

   2. VA ³: Governance Selection in Value Webs

      • Jaap Gordijn, Jasper Soetendal, Edwin Paalvast

      Pages 17-31

   3. From an E-Business Revenue Model to Its Software Reference Architecture

      • Volker Gruhn, Thorsten Weber

      Pages 33-47

3. e-Collaboration and e-Services

   1. Selecting Supply Partners for E-Collaboration in Supply Chains

      • Sung Ho Ha, Gye Hang Hong

      Pages 49-62

   2. E-Collaboration Architecture for Customer-Driven Business Processes in Inter-Organizational Scenarios

      • Otmar Adam, Pavlina Chikova, Anja Hofer, Dominik Vanderhaeghen, Sven Zang

      Pages 63-77

   3. Monitoring Middleware for Service Level Agreements in Heterogeneous Environments

      • Graham Morgan, Simon Parkin, Carlos Molina-Jimenez, James Skene

      Pages 79-93

4. G2G, G2B, and G2C Models

   1. Using Software Agents to Personalize Access to E-Offices

      • Jarogniew Rykowski

      Pages 95-109

   2. Evaluating E-Government

      • Christian Seel, Oliver Thomas, Bettina Kaffai, Thomas Matheis

      Pages 111-124

   3. A Knowledge-Sharing Framework for Public Administrations

      • Olivier Glassey

      Pages 125-139

5. One-Stop Government — Service Integration

   1. Configuring E-Government Services Using Ontologies

      • Dimitris Apostolou, Ljiljana Stojanovic, Tomas Pariente Lobo, Jofre Casas Miró, Andreas Papadakis

      Pages 141-155

   2. A Business Rule Engine Applied to Egovernment Services Integration

      • Aqueo Kamada, Manuel Mendes

      Pages 157-171

   3. Towards Dynamic Composition of E-Government Services

      • Ivo J. G. dos Santos, Edmundo R. M. Madeira, Volker Tschammer

      Pages 173-185

6. e-Government - Trust and Security

   1. Employing Ontologies for the Development of Security Critical Applications

      • Dritsas S., Gymnopoulos L., Karyda M., Balopoulos T., Kokolakis S., Lambrinoudakis C. et al.

      Pages 187-201

   2. Development and Evaluation of a System for Checking for Improper Sending of Personal Information in Encrypted E-Mail

      • Kenji Yasu, Yasuhiko Akahane, Masami Ozaki, Koji Semoto, Ryoichi Sasaki

      Pages 203-217

   3. Hypr&A - A Security Model for the Support Processes in Egovernment

      • Tatyana Podgayetskaya, Wolffried Stucky

      Pages 219-233

7. e-Health and e-Democracy

   1. Policy-Rich Multi-Agent Support for E-Health Applications

      • Lars Braubach, Winfried Lamersdorf, Zoran Milosevic, Alexander Pokahr

      Pages 235-249

   2. Pursuing Electronic Health

      • Mkwama Ndeti, Carlisle George

      Pages 251-264

   3. E-Petitioning: Enabling Ground-Up Participation

      • Nicholas J. Adams, Ann Macintosh, Jim Johnston

      Pages 265-279

   4. Architecture of Multi Channel Multi Database Voting System

      • A. Vasudhara Reddy, S. V. Raghavan

      Pages 281-295

2.1 E-Government: e-Governance and e-Democracy The term Electronic Government (e-Government), as an expression, was coined after the example of Electronic Commerce. In spite of being a relatively recent expression, e-Government designates a field of activity that has been with us for several decades and which has attained a high level of penetration in many countries2. What has been observed over the recent years is a shift on the broadness of the e-Government concept. The ideas inside e-Governance and e- Democracy are to some extent promising big changes in public administration. The demand now is not only simply delivering a service - line. It is to deliver complex and new services, which are all citizen-centric. Another important demand is related to the improvement of citizen's participation in governmental processes and decisions so that the governments' transparency and legitimacy are enforced. In order to fulfill these new demands, a lot of research has been done over the recent years (see Section 3) but many challenges are still to be faced, not only in the technological field, but also in the political and social aspects.

• E-Collaboration
• E-Commerce
• communication
• e-business
• e-government
• encrypted email
• information
• internet voting
• knowledge models
• monitor
• revenue model
• security ontology
• software agents
• value process
• value webs

• Hitachi Ltd., Japan

  Matohisa Funabashi

• Wroclaw University of Technology, Poland

  Adam Grzech

Policies and ethics