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Foundations of Business Telecommunications Management

  • Book
  • © 1986

Overview

Authors:
  1. Kenneth C. Grover
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Part of the book series: Approaches to Information Technology (AIT)

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Table of contents (33 chapters)

  1. Front Matter

    Pages i-xvi
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  2. The Growth and Development of Telecommunications

    1. Front Matter

      Pages 1-1
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    2. Introduction

      • Kenneth C. Grover
      Pages 3-6

    3. Historical Perspective

      • Kenneth C. Grover
      Pages 7-10

    4. Technological Revolution

      • Kenneth C. Grover
      Pages 11-13

    5. The Interface Between the User and the System

      • Kenneth C. Grover
      Pages 15-18

    6. Data Communications

      • Kenneth C. Grover
      Pages 19-21

  3. Telecommunications Systems

    1. Front Matter

      Pages 23-23
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    2. Telecommunications Terminals

      • Kenneth C. Grover
      Pages 25-37

    3. Local Telecommunications Networks

      • Kenneth C. Grover
      Pages 39-43

    4. Telecommunications Switching

      • Kenneth C. Grover
      Pages 45-50

    5. Main Telecommunications Networks

      • Kenneth C. Grover
      Pages 51-56

  4. Telecommunications Standards of Service

    1. Front Matter

      Pages 57-57
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    2. Standards of Service

      • Kenneth C. Grover
      Pages 59-61

    3. Speed of Installment

      • Kenneth C. Grover
      Pages 63-66

    4. Standards of Installation

      • Kenneth C. Grover
      Pages 67-69

    5. Availability of Communications

      • Kenneth C. Grover
      Pages 71-78

    6. Speed of Connection

      • Kenneth C. Grover
      Pages 79-80

    7. Quality of Connection

      • Kenneth C. Grover
      Pages 81-82

    8. Reliability

      • Kenneth C. Grover
      Pages 83-84
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Keywords

About this book

lnfonnation technology is about more than computers. Thus, it was a recurring-and rather infuriating-aspect of the early discussions on infonnation technology that those who participated tended either to ignore or to severely understate the role in infonnation technology of telecommunications. This very fine book by Ken Grover goes a long way toward correcting that misconception. However important the computer and computer-based equipment might be, the role of telecommunications equip­ ment has also been and continues to be significant. Moreover, as the author brings out, it is going to be even more important. As this enthralling story unfolds the reader will find him or herself continually remarking that there cannot be more-but again and again, there is. Those who are already of the world of telecommunications will, on reading this work, be proud of their colleague. Those who are already of the world of computers will learn a great deal and, it is to be hoped, will in future be fairer toward telecommunications than they have been in the past. Those who are new to the world of information technology will sally forth better balanced than most.

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