Foundations of Business Telecommunications Management

1. Front Matter

   Pages i-xvi

   PDF

2. The Growth and Development of Telecommunications

   1. Front Matter

      Pages 1-1

      PDF

   2. Introduction

      • Kenneth C. Grover

      Pages 3-6

   3. Historical Perspective

      • Kenneth C. Grover

      Pages 7-10

   4. Technological Revolution

      • Kenneth C. Grover

      Pages 11-13

   5. The Interface Between the User and the System

      • Kenneth C. Grover

      Pages 15-18

   6. Data Communications

      • Kenneth C. Grover

      Pages 19-21

3. Telecommunications Systems

   1. Front Matter

      Pages 23-23

      PDF

   2. Telecommunications Terminals

      • Kenneth C. Grover

      Pages 25-37

   3. Local Telecommunications Networks

      • Kenneth C. Grover

      Pages 39-43

   4. Telecommunications Switching

      • Kenneth C. Grover

      Pages 45-50

   5. Main Telecommunications Networks

      • Kenneth C. Grover

      Pages 51-56

4. Telecommunications Standards of Service

   1. Front Matter

      Pages 57-57

      PDF

   2. Standards of Service

      • Kenneth C. Grover

      Pages 59-61

   3. Speed of Installment

      • Kenneth C. Grover

      Pages 63-66

   4. Standards of Installation

      • Kenneth C. Grover

      Pages 67-69

   5. Availability of Communications

      • Kenneth C. Grover

      Pages 71-78

   6. Speed of Connection

      • Kenneth C. Grover

      Pages 79-80

   7. Quality of Connection

      • Kenneth C. Grover

      Pages 81-82

   8. Reliability

      • Kenneth C. Grover

      Pages 83-84

lnfonnation technology is about more than computers. Thus, it was a recurring-and rather infuriating-aspect of the early discussions on infonnation technology that those who participated tended either to ignore or to severely understate the role in infonnation technology of telecommunications. This very fine book by Ken Grover goes a long way toward correcting that misconception. However important the computer and computer-based equipment might be, the role of telecommunications equip­ ment has also been and continues to be significant. Moreover, as the author brings out, it is going to be even more important. As this enthralling story unfolds the reader will find him or herself continually remarking that there cannot be more-but again and again, there is. Those who are already of the world of telecommunications will, on reading this work, be proud of their colleague. Those who are already of the world of computers will learn a great deal and, it is to be hoped, will in future be fairer toward telecommunications than they have been in the past. Those who are new to the world of information technology will sally forth better balanced than most.

• Distribution
• Information Technology (IT)
• Investment
• Revolution
• communications management
• computer
• foundation
• leasing
• management
• networks
• performance
• productivity
• technology

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