Authors:
- Offers a new diagnostic information model to assess the quality of telephone speech
- Sets a major landmark for the optimization of telecommunication systems
- Provides an analysis tool pointing out sources for possible low quality ratings
- Includes supplementary material: sn.pub/extras
Part of the book series: T-Labs Series in Telecommunication Services (TLABS)
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Table of contents (9 chapters)
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Front Matter
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Back Matter
About this book
Authors and Affiliations
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Quality and Usability Lab, TU Berlin Quality and Usability Lab, Berlin, Germany
Friedemann Köster
About the author
Bibliographic Information
Book Title: Multidimensional Analysis of Conversational Telephone Speech
Authors: Friedemann Köster
Series Title: T-Labs Series in Telecommunication Services
DOI: https://doi.org/10.1007/978-981-10-5224-8
Publisher: Springer Singapore
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer Nature Singapore Pte Ltd. 2018
Hardcover ISBN: 978-981-10-5223-1Published: 28 July 2017
Softcover ISBN: 978-981-13-5346-8Published: 23 December 2018
eBook ISBN: 978-981-10-5224-8Published: 18 July 2017
Series ISSN: 2192-2810
Series E-ISSN: 2192-2829
Edition Number: 1
Number of Pages: XIII, 184
Number of Illustrations: 60 b/w illustrations
Topics: Signal, Image and Speech Processing, Information Systems Applications (incl. Internet), Call Center/Customer Service