Authors:
- Retourenquote minimieren, Retourenkosten senken
- Ansatzpunkte und Aspekte zur Ausgestaltung einer Retourenstrategie
- Enthält Kennzahlen zur Steuerung des Retourenmanagements
- Includes supplementary material: sn.pub/extras
Part of the book series: essentials (ESSENT)
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Table of contents (7 chapters)
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Front Matter
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Back Matter
About this book
Authors and Affiliations
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Europäische Fachhochschule Rhein/Erft GmbH, Brühl, Germany
Frank Deges
About the author
Bibliographic Information
Book Title: Retourenmanagement im Online-Handel
Book Subtitle: Kundenverhalten beeinflussen und Kosten senken
Authors: Frank Deges
Series Title: essentials
DOI: https://doi.org/10.1007/978-3-658-18068-3
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Economics (German Language)
Copyright Information: Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2017
Softcover ISBN: 978-3-658-18067-6Published: 08 May 2017
eBook ISBN: 978-3-658-18068-3Published: 26 April 2017
Series ISSN: 2197-6708
Series E-ISSN: 2197-6716
Edition Number: 1
Number of Pages: X, 53
Number of Illustrations: 8 b/w illustrations
Topics: Logistics, e-Business/e-Commerce, Trade, Marketing