Communication Skills for Foreign and Mobile Medical Professionals

Authors: van de Poel, K., Vanagt, E., Schrimpf, U., Gasiorek, J.

  • Ideal resource for all medical professionals who work in foreign countries, cultures, and languages
  • Wealth of insights into doctor-patient communication, structured around the different phases of the consultation
  • Strategies and tips regarding important recurring issues in face-to-face interactions with patients and also colleagues
  • Modular structure for easy retrieval of information​
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Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-642-35112-9
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $49.99
price for USA
  • ISBN 978-3-642-35111-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Rent the ebook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
About this book

Around the world, the number of internationally mobile medical professionals is steadily increasing, posing potential difficulties for the good communication with patients and colleagues that is vital to satisfactory outcomes and personal professional success.   Communication Skills for Foreign and Mobile Medical Professionals  is an evidence-based communication resource book designed for all medical professionals who work in foreign countries, cultures, and languages. It offers a wealth of insights into doctor-patient communication, structured around the different phases of the consultation. The proposed strategies and tips will raise the reader’s awareness of important recurring issues in face-to-face interactions and improve his or her ability to deal with them effectively. Common misunderstandings between doctors and patients with a different cultural/linguistic background are discussed in depth. Throughout, the emphasis is on patient-oriented medicine.   The modular structure of the book will ensure quick and easy retrieval of information. Communication Skills for Foreign and Mobile Medical Professionals  will be of benefit to a wide range of medical professionals, from senior nursing staff through to heads of department, in multilingual or intercultural contexts. It will also be of value to human resource managers, language trainers, and cultural mediators.​

About the authors

Eddy Vanagt – developed a keen interest in the nature of medical communication during his life as a cardiologist at different hospitals in the Netherlands and Belgium. Over the past 10 years, while supervising and guiding an international group of interns at Antwerp Hospital Network, he compiled strategies and tips from the current literature with the help of feedback from the University of Antwerp’s Medical Skills Lab staff and input from partners in Berlin, Maastricht, Ancona, and Gothenburg. Kris Van de Poel – University of Antwerp / Applied Language Studies – specialises in curriculum and syllabus design for professional and academic purposes. She developed the resource book’s overall format and approach, relying on her teaching and training experience with both foreign and mobile medical professionals, and her research on this group’s needs. Ulrike Schrimpf - Charité International Cooperation / Charité International Academy - has co-developed the intercultural component of this book drawing from years of involvement in teaching, developing, and publishing materials for different German medical contexts (Communication for International Doctors, Communication for International Nurses, Medical English and Cross-Cultural Communication). Jessica Gasiorek - is doctoral candidate in the Department of Communication at the University of California, Santa Barbara, studying interpersonal and intergroup communication, focusing on communication accommodation and its consequences across contexts. She has collaborated on projects related to this group, and has edited the language in this book for an international audience. All four authors have been collaborating on the European project Medics on the Move (2006-2012) for which they carried out research and developed interactive online and mobile communication tools across languages and cultures.

Table of contents (5 chapters)

  • Interpersonal and Intercultural Communication in Health Care

    Poel, Kris (et al.)

    Pages 1-12

  • The Structure of the Consultation

    Poel, Kris (et al.)

    Pages 13-24

  • General Communication Strategies and Skills

    Poel, Kris (et al.)

    Pages 25-55

  • Communication Skills Specific to the Consultation

    Poel, Kris (et al.)

    Pages 57-103

  • Special Challenges in Medical Communication

    Poel, Kris (et al.)

    Pages 105-132

Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-642-35112-9
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $49.99
price for USA
  • ISBN 978-3-642-35111-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Rent the ebook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
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Bibliographic Information

Bibliographic Information
Book Title
Communication Skills for Foreign and Mobile Medical Professionals
Authors
Copyright
2013
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-35112-9
DOI
10.1007/978-3-642-35112-9
Softcover ISBN
978-3-642-35111-2
Edition Number
1
Number of Pages
XVII, 145
Topics