Service Science in China

Authors: Huo, Jiazhen, Hong, Zhisheng

  • A profound and logical system to illustrate service science connotation Introducing soft elements such as service vision and entrepreneurship into service science
  • Merging foundational theories and applied knowledge
  • Abundant cases of China’s successful service enterprises
  • Introduction of the most important service industries in China
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eBook $159.00
price for USA (gross)
  • ISBN 978-3-642-34497-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $209.00
price for USA
  • ISBN 978-3-642-34496-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $209.00
price for USA
  • ISBN 978-3-642-42824-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

A service economy era is coming! As the basic discipline of service dominant era, service science mainly studies common rules of service activities, aiming to provide theoretical bases for creating service value in the new era. The book, which integrates knowledge of service management, operational management, logistics and supply chain management, constructs a research system for this emerging discipline. Service science research system constitutes service philosophy, resource allocation, operational management and service technology. Many cases about China’s service enterprises are incorporated in the book, in the hope of providing readers an insight into not only service science but also the development of China’s service economy.

Table of contents (11 chapters)

  • Service Economy Knocks

    Huo, Jiazhen (et al.)

    Pages 1-38

  • The Rise of Service Science

    Huo, Jiazhen (et al.)

    Pages 39-68

  • The Connotation of Service Science

    Huo, Jiazhen (et al.)

    Pages 69-96

  • Overview of Service Science Research System

    Huo, Jiazhen (et al.)

    Pages 97-127

  • Service Philosophy

    Huo, Jiazhen (et al.)

    Pages 129-166

Buy this book

eBook $159.00
price for USA (gross)
  • ISBN 978-3-642-34497-8
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $209.00
price for USA
  • ISBN 978-3-642-34496-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $209.00
price for USA
  • ISBN 978-3-642-42824-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Service Science in China
Authors
Copyright
2013
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-34497-8
DOI
10.1007/978-3-642-34497-8
Hardcover ISBN
978-3-642-34496-1
Softcover ISBN
978-3-642-42824-1
Edition Number
1
Number of Pages
XIV, 466
Topics