Studies in Computational Intelligence

Modeling Users' Experiences with Interactive Systems

Authors: Karapanos, Evangelos

  • Latest research on interactive systems
  • Presents models for users' experiences with interactive systems
  • Written by a leading expert in the field
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About this book

Over the past decade the field of Human-Computer Interaction has evolved from the study of the usability of interactive products towards a more holistic understanding of how they may mediate desired human experiences. 

This book identifies the notion of diversity in usersʼ experiences with interactive products and proposes methods and tools for modeling this along two levels: (a) interpersonal diversity in usersʽ responses to early conceptual designs, and (b) the dynamics of usersʼ experiences over time.

The Repertory Grid Technique is proposed as an alternative to standardized psychometric scales for modeling interpersonal diversity in usersʼ responses to early concepts in the design process, and new Multi-Dimensional Scaling procedures are introduced for modeling such complex quantitative data.

iScale, a tool for the retrospective assessment of usersʼ experiences over time is proposed as an alternative to longitudinal field studies, and a semi-automated technique for the analysis of the elicited experience narratives is introduced.

Through these two methodological contributions, this book argues against averaging in the subjective evaluation of interactive products. It proposes the development of interactive tools that can assist designers in moving across multiple levels of abstraction of empirical data, as design-relevant knowledge might be found on all these levels.

 

Foreword by Jean-Bernard Martens and Closing Note by Marc Hassenzahl.

Reviews

From the reviews:

“The book is actually a report of the author’s research explorations. Each chapter sets specific goals intended to highlight different aspects related to modeling, measuring, and analyzing user experience over time. … this book is a constructive source of information for both novice and experienced researchers in the field of human-computer interaction, as well as for usability practitioners and designers of interactive products.” (Evangelia Kavakli, ACM Computing Reviews, March, 2013)


Table of contents (7 chapters)

  • Introduction

    Karapanos, Evangelos

    Pages 1-16

  • Personal Attribute Judgments

    Karapanos, Evangelos

    Pages 17-39

  • Analyzing Personal Attribute Judgments

    Karapanos, Evangelos

    Pages 41-56

  • User Experience Over Time

    Karapanos, Evangelos

    Pages 57-83

  • iScale: Studying Long-Term Experiences through Memory

    Karapanos, Evangelos

    Pages 85-114

Buy this book

eBook $119.00
price for USA (gross)
valid through November 5, 2017
  • ISBN 978-3-642-31000-3
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA
valid through November 5, 2017
  • ISBN 978-3-642-30999-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
valid through November 5, 2017
  • ISBN 978-3-642-43360-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Rent the eBook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
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Bibliographic Information

Bibliographic Information
Book Title
Modeling Users' Experiences with Interactive Systems
Authors
Series Title
Studies in Computational Intelligence
Series Volume
436
Copyright
2013
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-31000-3
DOI
10.1007/978-3-642-31000-3
Hardcover ISBN
978-3-642-30999-1
Softcover ISBN
978-3-642-43360-3
Series ISSN
1860-949X
Edition Number
1
Number of Pages
XII, 164
Topics