Selling Tourism Services at a Distance

An Analysis of the EU Consumer Acquis

Authors: Bech Serrat, Josep Maria

  • First book on selling tourism services at a distance from a legal perspective 
  • Highly topical subject for academic experts and community policymakers in all European Member States
  • Hands-on recommendations for practitioners
  • Clear and simple structure
  • “Scene-setting” introduction provides an easy access to the relevant questions
  • With index, table of cases and table of legislative instruments for future reference
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eBook $119.00
price for USA (gross)
  • ISBN 978-3-642-27887-7
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA
  • ISBN 978-3-642-27886-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
  • ISBN 978-3-642-44229-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.

Table of contents (5 chapters)

Buy this book

eBook $119.00
price for USA (gross)
  • ISBN 978-3-642-27887-7
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA
  • ISBN 978-3-642-27886-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
  • ISBN 978-3-642-44229-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Selling Tourism Services at a Distance
Book Subtitle
An Analysis of the EU Consumer Acquis
Authors
Copyright
2012
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-27887-7
DOI
10.1007/978-3-642-27887-7
Hardcover ISBN
978-3-642-27886-0
Softcover ISBN
978-3-642-44229-2
Edition Number
1
Number of Pages
XVI, 196
Topics