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International Handbooks on Information Systems

Handbook on Business Process Management 2

Strategic Alignment, Governance, People and Culture

Editors: vom Brocke, Jan, Rosemann, Michael (Eds.)

  • Gives a comprehensive understanding of Business Process Management
  • Covers the six main components of Business Process Management, i. e. strategic alignment, governance, methods, information technology, people and culture
  • Key features are the overall composition of the content based on a well-defined maturity model and the outstanding quality of the contributors
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Buy this book

eBook $219.00
price for USA (gross)
  • ISBN 978-3-642-01982-1
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $279.00
price for USA
  • ISBN 978-3-642-26456-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.

"The practice of Business Process Management has progressed significantly since Michael Hammer and I wrote the Reengineering book. This Handbook presents the most complete description of the competencies required for BPM and exhaustively describes what we have learned about process management in the last 20 years." Jim Champy

 

Table of contents (26 chapters)

  • Delivering Business Strategy Through Process Management

    Burlton, Roger

    Pages 5-37

  • Management of Process Excellence

    Kirchmer, Mathias

    Pages 39-56

  • Process Capital as Strategic Success Factor: The Lufthansa Example

    Brenner, Markus (et al.)

    Pages 57-72

  • Process Classification Frameworks

    Aitken, Chris (et al.)

    Pages 73-92

  • Taxonomy of Business Process Management Approaches

    Bucher, Tobias (et al.)

    Pages 93-114

Buy this book

eBook $219.00
price for USA (gross)
  • ISBN 978-3-642-01982-1
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $279.00
price for USA
  • ISBN 978-3-642-26456-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Handbook on Business Process Management 2
Book Subtitle
Strategic Alignment, Governance, People and Culture
Editors
  • Jan vom Brocke
  • Michael Rosemann
Series Title
International Handbooks on Information Systems
Copyright
2010
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-01982-1
DOI
10.1007/978-3-642-01982-1
Softcover ISBN
978-3-642-26456-6
Edition Number
1
Number of Pages
XX, 616
Number of Illustrations and Tables
212 b/w illustrations
Topics