Information Intelligence, Systems, Technology and Management

1. Front Matter

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2. Information Management

   1. Selection of Outsourcing Agency through AHP and Grey Relational Analysis: A Case Analysis

      • Debendra Kumar Mahalik

      Pages 1-12

   2. A Study on XML Data Indexing for Web Based Application

      • Puspha Rani Suri, Neetu Sardana

      Pages 13-22

   3. Knowledge Sharing Intentions among IT Professionals in India

      • Binoy Joseph, Merin Jacob

      Pages 23-31

   4. Critical Success Factors for CRM Implementation: A Study on Indian Banks

      • Sarika Sharma, D. P. Goyal

      Pages 32-40

   5. Issues before Indian Small and Medium Scale Enterprises Opting for ERP Implementation

      • Parijat Upadhyay, Rana Basu, Pranab K. Dan

      Pages 41-50

3. Information Systems

   1. Steganalysis of Perturbed Quantization Using HBCL Statistics and FR Index

      • Veena H. Bhat, S. Krishna, P. Deepa Shenoy, K. R. Venugopal, L. M. Patnaik

      Pages 51-60

   2. A View Recommendation Greedy Algorithm for Materialized Views Selection

      • T. V. Vijay Kumar, Mohammad Haider, Santosh Kumar

      Pages 61-70

   3. Experience Based Software Process Improvement: Have We Found the Silver Bullet?

      • Neeraj Sharma, Kawaljeet Singh, D. P. Goyal

      Pages 71-80

   4. Framework for Spatial Query Resolution for Decision Support Using Geospatial Service Chaining and Fuzzy Reasoning

      • Jayeeta Mukherjee, Indira Mukherjee, Soumya Kanti Ghosh

      Pages 81-90

   5. An Ontology Based Approach for Test Scenario Management

      • P. G. Sapna, Hrushikesha Mohanty

      Pages 91-100

   6. Creating Value for Businesses by Providing CRM Solutions: A Case of Oracle CRM on Demand

      • Swati Singh, Sanjeev Kr. Singh

      Pages 101-109

   7. Societal Responsibility of Business and Information Systems

      • Hugues Poissonnier, Claudio Vitari, Raffi Duymedjian, Renaud Cornu-Emieux

      Pages 110-117

   8. Application of Vector Quantization in Emotion Recognition from Human Speech

      • Preeti Khanna, M. Sasi Kumar

      Pages 118-125

4. Information Technology

   1. Fuzzy Time Series Prediction Model

      • Bindu Garg, M. M. Sufyan Beg, A. Q. Ansari, B. M. Imran

      Pages 126-137

   2. A Novel Relation-Based Probability Algorithm for Page Ranking in Semantic Web Search Engine

      • C. Deisy, A. M. Rajeswari, R. M. Indra, N. Jayalakshmi, P. K. Mehalaa Devi

      Pages 138-148

   3. SASM- An Approach towards Self-protection in Grid Computing

      • Inderpreet Chopra, Maninder Singh

      Pages 149-159

   4. Change Impact Analysis: A Tool for Effective Regression Testing

      • Prem Parashar, Rajesh Bhatia, Arvind Kalia

      Pages 160-169

   5. Multi-feature Fusion for Closed Set Text Independent Speaker Identification

      • Gyanendra K. Verma

      Pages 170-179

   6. An Efficient Metamorphic Testing Technique Using Genetic Algorithm

      • Gagandeep Batra, Jyotsna Sengupta

      Pages 180-188

This book constitutes the refereed proceedings of the 5th International Conference on Information Systems, Technology and Management, ICISTM 2011, held in Gurgaon, India, in March 2011. The 35 revised full papers presented together with 4 short papers were carefully reviewed and selected from 106 submissions. The papers are organized in topical sections on information management, information systems, information technology, healthcare information management and technology, business intelligence, applications, as well as management science and education.

• artificial neural networks
• business performance
• cloud computing
• clustering
• cognitive modeling
• algorithm analysis and problem complexity

• Computer Science, College of Engineering and Science, Louisiana Tech University, Ruston, USA

  Sumeet Dua

• CISE Department, CSE 301, University of Florida, Gainesville, USA

  Sartaj Sahni

• Management Development Institute, Sukhrali, India

  D. P. Goyal

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