Overview
- Provides guidelines for the design of business processes by following the individual stages of the process model.
- Useful recommendations are summerized in the form of checklists for each stage of the project.
- A case study describes the practicability of the proceeding.
- Includes supplementary material: sn.pub/extras
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Keywords
About this book
Editors and Affiliations
About the editors
Prof. Dr. Jörg Becker is Director of the Department of Information Systems at the University of Muenster.
Dr. Martin Kugeler is Executive Assistant to the CFO, DirectGroup Bertelsmann.
Prof. Dr. Michael Rosemann is Director of the Centre for Information Technology Innovation, Queensland University of Technology (QUT), Brisbane, Australia.
Bibliographic Information
Book Title: Process Management
Book Subtitle: A Guide for the Design of Business Processes
Editors: Jörg Becker, Martin Kugeler, Michael Rosemann
Publisher: Springer Berlin, Heidelberg
Copyright Information: Springer-Verlag Berlin Heidelberg 2011
Hardcover ISBN: 978-3-642-15189-7Published: 24 January 2011
Softcover ISBN: 978-3-642-42317-8Published: 14 October 2014
Edition Number: 2
Number of Pages: XXVIII, 596
Topics: Business Process Management, Information Systems Applications (incl. Internet), IT in Business