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Mobile Service Innovation and Business Models

Editors: Bouwman, Harry, de Vos, Henny, Haaker, Timber (Eds.)

  • Consists of a business model framework, a practical method and numerous cases
  • The framework has a perspective on service, organization, finance, and technology
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eBook $129.00
price for USA (gross)
  • ISBN 978-3-540-79238-3
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $169.00
price for USA
  • ISBN 978-3-540-79237-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $169.00
price for USA
  • ISBN 978-3-642-09812-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and organizations is necessary. Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers. This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and – based on it – the STOF method. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance. It elaborates on critical design issues that ultimately shape the business model and drive its viability.

Table of contents (17 chapters)

  • Service Innovation and Business Models

    Bouwman, H. (et al.)

    Pages 9-30

  • Conceptualizing the STOF Model

    Bouwman, H. (et al.)

    Pages 31-70

  • STOF Model: Critical Design Issues and Critical Success Factors

    Bouwman, H. (et al.)

    Pages 71-88

  • The Mobile Context Explored

    Reuver, M. (et al.)

    Pages 89-114

  • The STOF Method

    Vos, H. (et al.)

    Pages 115-136

Buy this book

eBook $129.00
price for USA (gross)
  • ISBN 978-3-540-79238-3
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $169.00
price for USA
  • ISBN 978-3-540-79237-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $169.00
price for USA
  • ISBN 978-3-642-09812-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Mobile Service Innovation and Business Models
Editors
  • Harry Bouwman
  • Henny de Vos
  • Timber Haaker
Copyright
2008
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
Distribution Rights
Distribution rights for India: Atlantic Pub. & Distr. (P) Ltd., New Delhi, India
eBook ISBN
978-3-540-79238-3
DOI
10.1007/978-3-540-79238-3
Hardcover ISBN
978-3-540-79237-6
Softcover ISBN
978-3-642-09812-3
Edition Number
1
Number of Pages
XIII, 327
Topics