Process Management for the Extended Enterprise

Organizational and ICT Networks

Authors: Tonchia, Stefano, Tramontano, Andrea

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About this book

Process Management, with its key concepts of internal customer and process ownership, is becoming one of the most important competitive weapons for firms and can determine a strategic change in the way business is carried out (Business Process Reengineering - B.P.R.). In this context, the flow of information increases, passes through the internal departments, to then extend beyond the traditional boundaries of the enterprise and form operational and knowledge networks with other business units, selected suppliers and clients, etc. These (internal and external) networks harness the great power offered by Web technologies (Internet, Intranet, Extranet) and create the Extended Enterprise.

This book explores innovative themes that will trace the business paths for many firms in the near future. It is based on research and experience in several major companies, in particular the Snaidero Group (Europe’s leading company in the kitchen sector), with contributions by leading Information & Communication Technologies (ICT) companies.

 

 

Stefano Tonchia is Professor of Business Management at University of Udine (Italy). He has a Master’s Degree in Managerial Engineering and a PhD in Innovation & Management Science. He is on the Editorial Advisory Board of IJBPM. His research interests also include strategy, performance measurement, and project management. www.diegm.uniud.it/tonchia

Andrea Tramontano, formerly Finance Manager, is currently Organization and Strategic Planning Manager of the Snaidero Group (an Italian company, market leader in Europe in the kitchen cabinets manufacturing sector). www.snaidero.com

Rosabeth Moss Kanter is Professor of Business Administration at Harvard Business School, past editor of HBR, one of the most famous business gurus in the world.

 

Table of contents (13 chapters)

  • Introduction

    Tonchia, Stefano (et al.)

    Pages 1-7

  • Fundamentals of Process Management and Business Process Reengineering

    Tonchia, Stefano

    Pages 11-27

  • Methodology for Process Management Design & Implementation

    Tonchia, Stefano

    Pages 29-46

  • Knowledge Management in Enterprise Networks

    Tonchia, Stefano

    Pages 47-67

  • The Business Process Reengineering Project: A Successful Case Study

    Snaidero, Edi (et al.)

    Pages 71-95

Buy this book

eBook $74.99
price for USA (gross)
  • ISBN 978-3-642-17051-5
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $109.00
price for USA
  • ISBN 978-3-540-21190-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.00
price for USA
  • ISBN 978-3-642-62082-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Process Management for the Extended Enterprise
Book Subtitle
Organizational and ICT Networks
Authors
Copyright
2004
Publisher
Springer-Verlag Berlin Heidelberg
Copyright Holder
Springer-Verlag Berlin Heidelberg
eBook ISBN
978-3-642-17051-5
DOI
10.1007/978-3-642-17051-5
Hardcover ISBN
978-3-540-21190-7
Softcover ISBN
978-3-642-62082-9
Edition Number
1
Number of Pages
XII, 273
Topics