CSR, Sustainability, Ethics & Governance

Managing Sustainable Stakeholder Relationships

Corporate Approaches to Responsible Management

Authors: O'Riordan, Linda

  • Highlights the potential of responsible stakeholder management as a key opportunity rather than a cost for the business
  • Demonstrates how sustainability via innovative, clean, and fair business strategies can serve to help business and society to mutually profit
  • Presents a set of four steps to sustainable stakeholder management, which could conceivably help to create successful business in accord with the interests of people, the planet, and economic profit
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eBook $179.00
price for USA (gross)
  • ISBN 978-3-319-50240-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $229.00
price for USA
  • ISBN 978-3-319-50239-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book examines corporate approaches to responsible management by investigating the stakeholder relationships between business and society. Though concepts of responsible management continue to evolve, its key objective is to explore the opportunities and dilemmas which business decision-makers face when attempting to reconcile their organisation’s interests with those of other stakeholder groups. In this intensely debated field, it focuses on the power of entrepreneurial purpose and the opportunities which emerge when corporate choices and actions are driven by connected stakeholder interests. A case study of the pharmaceutical industry in the UK and Germany is presented to reveal how decision-makers in this particular sector are responding to their context-specific management challenges.

The research findings are subsequently employed to examine and revise a pre-specified stakeholder management framework which was previously developed by the author. The proposed updated framework is the book’s main conceptual contribution. By depicting a set of inclusive, integrated, and inter-related steps, it is intended to provide an innovative, comprehensive, practical toolkit for stakeholder management. As such, it is designed to help decision-makers to attain the greatest possible outcome from the resources they invest by consciously basing their choices not merely on the impacts for their shareholders, but also and more holistically for a broader range of stakeholders. Ultimately, the book demonstrates how optimally harmonised stakeholder management can serve as a powerful catalyst for unlocking viable business opportunities which serve the interests of business and society. 

About the authors

Linda O’Riordan is a Professor of Business Studies & International Management and the Director of the Research Competence Centre for Corporate Social Responsibility at the FOM University of Applied Sciences in Germany. She is a general manager by background with a PhD from the University of Bradford in the UK. Dr. O’Riordan researches and writes with a focus on stakeholder management based on an holistic approach to organising sustainable business in society. She has led an edited book on CSR “New Perspectives on Corporate Social Responsibility: Locating the Missing Link”, she is the editor and reviewer of various leading international journals, and her work has been published in prominent peer-reviewed publications, such as the Journal of Business Ethics. In her educational role, Dr. O’Riordan lectures MBA and Bachelor students in subjects including: International Management & Business Strategy; Corporate Responsiblility; Marketing and Customer Relationship Management; Intercultural Competence Studies; Management Consulting and Problem-Solving. Additionally, she is a guest lecturer at various Universities including the University of Applied Sciences and the Heinrich-Heine University in Düsseldorf. Previous to her academic role, she gained business and consultancy experience from working in industry. Some of her past employers include Accenture, UCB-Schwarz Pharma, and the Government of Ireland (Bórd Bia), as well as apprenticeship positions during her studies in Ireland at the Irish Telecom Company, Dublin (now Eircom), and the Bank of Ireland, Cork. Dr. O’Riordan’s academic qualifications include an MBA and a Masters in Research from the University of Bradford in the UK, and a Bachelor’s degree in Business Studies from the University of Limerick, Ireland. 

Table of contents (10 chapters)

  • Welcome to Corporate Responsibility

    O’Riordan, Linda

    Pages 3-28

  • A Multifarious Mix of Concepts

    O’Riordan, Linda

    Pages 29-106

  • Case Study on Stakeholder Relationships

    O’Riordan, Linda

    Pages 107-139

  • Mind the Gap: Searching for Value via Sustainable Solutions

    O’Riordan, Linda

    Pages 141-176

  • In Search of Relevant Management Frameworks and Tools

    O’Riordan, Linda

    Pages 177-217

Buy this book

eBook $179.00
price for USA (gross)
  • ISBN 978-3-319-50240-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $229.00
price for USA
  • ISBN 978-3-319-50239-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Managing Sustainable Stakeholder Relationships
Book Subtitle
Corporate Approaches to Responsible Management
Authors
Series Title
CSR, Sustainability, Ethics & Governance
Copyright
2017
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-50240-3
DOI
10.1007/978-3-319-50240-3
Hardcover ISBN
978-3-319-50239-7
Series ISSN
2196-7075
Edition Number
1
Number of Pages
XXXVIII, 492
Number of Illustrations and Tables
31 b/w illustrations, 10 illustrations in colour
Topics