Knowledge Management and Organizational Learning

Social Knowledge Management in Action

Applications and Challenges

Editors: Helms, Remko, Cranefield, Jocelyn, van Reijsen, Jurriaan (Eds.)

  • One of the few books that combines KM and Social Media
  • The focus on applications makes it worthwhile for practitioners as well
  • New insights on applying social media in organizations
  • Carefully selected set of empirical research papers by experts in their field
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Buy this book

eBook $99.00
price for USA (gross)
  • ISBN 978-3-319-45133-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $129.00
price for USA
  • ISBN 978-3-319-45131-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

Knowledge management (KM) is about managing the lifecycle of knowledge consisting of creating, storing, sharing and applying knowledge. Two main approaches towards KM are codification and personalization. The first focuses on capturing knowledge using technology and the latter on the process of socializing for sharing and creating knowledge. Social media are becoming very popular as individuals and also organizations learn how to use it. The primary applications of social media in a business context are marketing and recruitment. But there is also a huge potential for knowledge management in these organizations. For example, wikis can be used to collect organizational knowledge and social networking tools, which leads to exchanging new ideas and innovation. The interesting part of social media is that, by using them, one immediately starts to generate content that can be useful for the organization. Hence, they naturally combine the codification and personalisation approaches to KM. This book aims to provide an overview of new and innovative applications of social media and to report challenges that need to be solved. One example is the watering down of knowledge as a result of the use of organizational social media (Von Krogh, 2012).

Table of contents (8 chapters)

  • Social Media and Knowledge Management: A Perfect Couple

    Helms, Remko (et al.)

    Pages 1-13

  • Enterprise Social Networks: Platforms for Enabling and Understanding Knowledge Work?

    Hacker, Janine

    Pages 17-37

  • Transformation of Knowledge Sharing Motivations in the Presence of Social Media

    Sedighi, Mohammadbashir (et al.)

    Pages 39-57

  • A Comparative Analysis of Social Information and Communication Systems for Supporting Potential Absorptive Capacity

    Limaj, Everist (et al.)

    Pages 61-79

  • Web 2.0 Applications for Knowledge Management in Small and Micro Firms: Top-Down vs. Bottom-Up Approach

    Bolisani, Ettore (et al.)

    Pages 81-99

Buy this book

eBook $99.00
price for USA (gross)
  • ISBN 978-3-319-45133-6
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $129.00
price for USA
  • ISBN 978-3-319-45131-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Social Knowledge Management in Action
Book Subtitle
Applications and Challenges
Editors
  • Remko Helms
  • Jocelyn Cranefield
  • Jurriaan van Reijsen
Series Title
Knowledge Management and Organizational Learning
Series Volume
3
Copyright
2017
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing AG
eBook ISBN
978-3-319-45133-6
DOI
10.1007/978-3-319-45133-6
Hardcover ISBN
978-3-319-45131-2
Series ISSN
2199-8663
Edition Number
1
Number of Pages
XI, 167
Number of Illustrations and Tables
13 b/w illustrations, 15 illustrations in colour
Topics