Overview
- Provides an overview of the relationship between the local governments and social media
- Investigates the benefits and risks of the facilitation of social media tools in local governments
- Explores the efficacy of social media in managing and training local government personnel and the broader management of local public services?
Part of the book series: Public Administration and Information Technology (PAIT, volume 15)
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About this book
Today, social media have attracted the attention of political actors and administrative institutions to inform citizens as a prerequisite of open and transparent administration, deliver public services, contact stakeholders, revitalize democracy, encourage the cross-agency cooperation, and contribute to knowledge management. In this context, the social media tools can contribute to the emergence of citizen-oriented, open, transparent and participatory public administration. Taking advantage of the opportunities offered by social media is not limited to central government. Local governments deploy internet-based innovative technologies that complement traditional methods in implementing different functions. This book focuses on the relationship between the local governments and social media, deals with the change that social media have caused in the organization, understanding of service provision, performance of local governments and in the relationships between local governments and their partners, and aims to advance our theoretical and empirical understanding of the growing use of social media by local governments. This book will be of interest to researchers and students in e-government, public administration, political science, communication, information science, and social media. Government officials and public managers will also find practical use recommendations for social media in several aspects of local governance
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Table of contents (17 chapters)
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Front Matter
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Presence and Use
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Front Matter
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Communication and Citizen Engagement
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Front Matter
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Local Campaigns and Elections
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Front Matter
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Editors and Affiliations
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Bibliographic Information
Book Title: Social Media and Local Governments
Book Subtitle: Theory and Practice
Editors: Mehmet Zahid Sobaci
Series Title: Public Administration and Information Technology
DOI: https://doi.org/10.1007/978-3-319-17722-9
Publisher: Springer Cham
eBook Packages: Economics and Finance, Economics and Finance (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Hardcover ISBN: 978-3-319-17721-2Published: 21 July 2015
Softcover ISBN: 978-3-319-35946-5Published: 15 October 2016
eBook ISBN: 978-3-319-17722-9Published: 11 July 2015
Series ISSN: 2512-1812
Series E-ISSN: 2512-1839
Edition Number: 1
Number of Pages: VIII, 335
Number of Illustrations: 12 b/w illustrations, 12 illustrations in colour
Topics: Public Administration, Innovation/Technology Management, Political Communication