Case Management and Care Coordination

1. Front Matter

   Pages i-v

   PDF

2. Snapshot from the Field

   1. Front Matter

      Pages 1-1

      PDF

   2. Process and Foundation

      • Janet Treadwell

      Pages 3-15

   3. Essential Skills for Case Managers

      • Janet Treadwell

      Pages 17-26

   4. Integrated Case Management

      • Janet Treadwell

      Pages 27-37

   5. Legislative and Policy Movement

      • Janet Treadwell

      Pages 39-45

3. Implications for Policy and Practice (Emerging Science and Best Practices—Practical Application)

   1. Front Matter

      Pages 47-47

      PDF

   2. Children with Special Health Care Needs and Their Families Achieving Shared Care-Planning and Coordination of Care

      • Janet Treadwell

      Pages 49-59

   3. Transitional Care Management

      • Janet Treadwell

      Pages 61-69

   4. Home Visitation and Care Coordination

      • Janet Treadwell

      Pages 71-80

   5. Managed Care and Case Management

      • Janet Treadwell

      Pages 81-93

   6. Technology

      • Janet Treadwell

      Pages 95-104

4. Looking Ahead

   1. Front Matter

      Pages 105-105

      PDF

   2. Future Directions in Case Management and Care Coordination

      • Janet Treadwell

      Pages 107-115

5. Back Matter

   Pages 117-118

   PDF

New collaborative models of health care service delivery are contributing to quality and cost improvements, especially in treating children and families. At the same time, deficits in communication between systems sharing patients can not only lead to confusion and waste, but also to increased risk of harm.

Case Management and Care Coordination offers an evidence-based framework, best practices, and clinical common sense to meet this ongoing challenge. Focusing on families of children with chronic health issues, it outlines the processes of case management and care coordination, clarifies the roles and responsibilities of team members, and models streamlined, patient-centered service delivery. This analysis cuts through much of the complexity of case management while emphasizing collaboration, flexibility, and advocacy in pursuing best outcomes for patients. And as an extra dimension of usefulness, the book is accessible to lay readers, empowering families to make informed decisions and have a more active role in their own care. Included in the coverage:

• Essential skills for integrated case management.
• Children and youth with special health care needs.
• Transitional care and case management settings for children and families.
• Case management and home visitation programs.
• Managed care and care coordination.
• Technology and care coordination.

Effectively illustrating the possibilities and potential of

health care reform, Case Management and Care Coordination is an essential resource for pediatricians and health care professionals, as well as for families of children with special health care needs.

• care coordination and child health
• case management and child health
• children and hospital
• children with special healthcare needs
• integrated case management and child health
• transitional care for children
• maternal and child health

“This book provides a summary of cutting-edge research and practice issues related to the care of children and their families. … The intended audience is practitioners in the field. The book would be appropriate for case managers and care coordinators, particularly those new to this field. … This would be a useful resource for new professionals in this field as well as a helpful update for those already in practice.” (Anne Turner-Henson, Doody’s Book Reviews, July, 2015)

• Texas Children’s Health Plan, Houston, USA

  Janet Treadwell

• St Louis, USA

  Rebecca Perez

• Indianapolis, USA

  Debbie Stubbs, Jeanne W. McAllister

• Washington, USA

  Susan Stern

• Houston, USA

  Ruth Buzi

Janet Treadwell, RN, MSN, CCM, CPHQ, PhD, is Director of Provider and Care Coordination for Texas Children’s Health Plan. Janet has been a registered nurse for over 30 years, and involved in managed care for the past 20 years. Ms. Treadwell’s nursing focus is on preventive health and population management. She supports provider relations, case management, and utilization programming for a health plan of over 270,000 ordinarily pediatric members. Janet holds a Master’s in Community Health and a Doctorate in Business, and has taught case management at the college level.

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