Lecture Notes in Business Information Processing

Exploring Services Science

5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014

Editors: Snene, Mehdi, Léonard, Michel (Eds.)

  • Proceedings of the 5th International Conference on Exploring Services Science

Buy this book

eBook $54.99
price for USA (gross)
  • ISBN 978-3-319-04810-9
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $72.00
price for USA
  • ISBN 978-3-319-04809-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.

This book contains the refereed proceedings of the 5th International Conference on Exploring Service Science (IESS), held in Geneva, Switzerland, in February 2014. The ten full papers accepted for IESS were selected from 31 submissions and presented ideas and results related to innovation, service management, service engineering and service discovery.

Table of contents (10 chapters)

  • Some Aspects Concerning a Generic Service Process Model Building

    Borangiu, Theodor (et al.)

    Pages 1-16

  • Building an Extended Ontological Perspective on Service Science

    Drăgoicea, Monica (et al.)

    Pages 17-30

  • How Open Data Are Turned into Services?

    Foulonneau, Muriel (et al.)

    Pages 31-39

  • A Classification Framework of Value Co-creation in Electronic and Mobile Services

    Fragidis, Garyfallos (et al.)

    Pages 40-55

  • Transition and Delivery Challenges of Retained Organizations in IT Outsourcing

    Goldberg, Marius (et al.)

    Pages 56-71

Buy this book

eBook $54.99
price for USA (gross)
  • ISBN 978-3-319-04810-9
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $72.00
price for USA
  • ISBN 978-3-319-04809-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Loading...

Recommended for you

Loading...

Bibliographic Information

Bibliographic Information
Book Title
Exploring Services Science
Book Subtitle
5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014
Editors
  • Mehdi Snene
  • Michel Léonard
Series Title
Lecture Notes in Business Information Processing
Series Volume
169
Copyright
2014
Publisher
Springer International Publishing
Copyright Holder
Springer International Publishing Switzerland
eBook ISBN
978-3-319-04810-9
DOI
10.1007/978-3-319-04810-9
Softcover ISBN
978-3-319-04809-3
Series ISSN
1865-1348
Edition Number
1
Number of Pages
X, 139
Number of Illustrations and Tables
35 b/w illustrations
Topics