SpringerBriefs in Business Process Management

Transforming Through Processes

Leading Voices on BPM, People and Technology

Authors: Van den Bergh, Joachim, Thijs, Sara, Viaene, Stijn

  • Presents a combination of inspirational interview reports with leading academics and practitioners
  • Provides insights in Business Transformation capabilities
  • Introduces a holistic perspective on the Business Process Management discipline
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Buy this book

eBook $54.99
price for USA (gross)
  • ISBN 978-3-319-03937-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $69.99
price for USA
  • ISBN 978-3-319-03936-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book presents a series of twelve short interviews with inspiring practitioners and academics sharing insights in the world of process and transformation. The interviews tackle issues and questions about the future of Business Process Management (BPM), the impact of emerging technologies and customer centricity. It focusses the pitfalls in BPM implementations as well as cultural aspects and many more specific views. With the insights and experiences of leading experts the book provides a basis for the reader to achieve the next level of business process excellence, a discipline that holds potential for both practice and research.

About the authors

Joachim Van den Bergh holds a master degree in Commercial Engineering option Strategic Management (University of Antwerp). Since 2006 he works as a senior researcher at Vlerick Business School in the Technology and Operations Management Area. His main research interests are focused on business process management and all aspects of ICT management. Joachim is currently managing the Centre of Excellence in Business Process Management. Sara Thijs graduated at KU Leuven in 2010, holding a masters degree in Civil Engineering - Architecture. Furthermore she obtained a Master in International Business Economics and Management at HUB. Since 2011 she is working as a researcher at Vlerick Business School in the Technology and Operations Management Area. Her main research interests are focused on Business Process Management (BPM Network) and all aspects of ICT Management.

Table of contents (14 chapters)

  • Using New Digital Technologies to Innovate Business Processes and Create Customer Value: An Interview with Prof. Stijn Viaene

    Van den Bergh, Joachim (et al.)

    Pages 1-3

  • A Government Institution’s BPM Tale: An Interview with Bert Schelfaut of VDAB

    Van den Bergh, Joachim (et al.)

    Pages 5-7

  • Business Process Improvement: Questioning the Status Quo—An Interview with Michael zur Muehlen

    Van den Bergh, Joachim (et al.)

    Pages 9-11

  • Process Excellence for Sustainable Business Growth: An Interview with Joost Claerbout of Barco

    Van den Bergh, Joachim (et al.)

    Pages 13-15

  • Value-Oriented Process Modelling: An Interview with Jan vom Brocke

    Van den Bergh, Joachim (et al.)

    Pages 17-19

Buy this book

eBook $54.99
price for USA (gross)
  • ISBN 978-3-319-03937-4
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $69.99
price for USA
  • ISBN 978-3-319-03936-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Transforming Through Processes
Book Subtitle
Leading Voices on BPM, People and Technology
Authors
Series Title
SpringerBriefs in Business Process Management
Copyright
2014
Publisher
Springer International Publishing
Copyright Holder
The Author(s)
eBook ISBN
978-3-319-03937-4
DOI
10.1007/978-3-319-03937-4
Softcover ISBN
978-3-319-03936-7
Series ISSN
2197-9618
Edition Number
1
Number of Pages
XI, 55
Topics