SpringerBriefs in Information Systems

Process-Oriented Dynamic Capabilities

Framework Development, Empirical Applications and Methodological Support

Authors: Plattfaut, Ralf

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eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-03251-1
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  • Immediate eBook download after purchase
Softcover $54.99
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  • ISBN 978-3-319-03250-4
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About this book

​This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.

Table of contents (6 chapters)

Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-03251-1
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $54.99
price for USA
  • ISBN 978-3-319-03250-4
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Process-Oriented Dynamic Capabilities
Book Subtitle
Framework Development, Empirical Applications and Methodological Support
Authors
Series Title
SpringerBriefs in Information Systems
Copyright
2014
Publisher
Springer International Publishing
Copyright Holder
The Author(s)
eBook ISBN
978-3-319-03251-1
DOI
10.1007/978-3-319-03251-1
Softcover ISBN
978-3-319-03250-4
Series ISSN
2192-4929
Edition Number
1
Number of Pages
XI, 60
Number of Illustrations and Tables
12 b/w illustrations
Topics