PoliMI SpringerBriefs

e-Government and Employment Services

A Case Study in Effectiveness

Authors: Fugini, Maria Grazia, Maggiolini, Piercarlo, Valles, Ramon Salvador

Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-02030-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $54.99
price for USA
  • ISBN 978-3-319-02029-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book explores the factors that affect the efficiency and effectiveness of electronic government (e-Government) by analyzing two employment- service systems in Italy and Catalonia: the Borsa Lavoro Lombardia Portal (Lombardy Employment Services Portal) and the Servei d’Ocupació de Catalunya (Catalan Employment Services Portal). The evaluation methodology used in the case studies and the related set of technical, social, and economic indicators are clearly described. The technological and organizational features of the systems of the two systems are then compared and their impacts assessed. In addition, the extent to which each system has been a driver of employment within its region and country is evaluated in relation to the impact of the industrial and commercial background. Readers will gain a deeper understanding of the main factors that might influence the effectiveness of e-Government and appreciate how the use of information and communication technology (ICT) may appear to improve the execution of government functions yet not achieve a true increase in effectiveness.

 

About the authors

Mariagrazia Fugini is professor of Computer Engineering at the Politecnico di Milano, Italy. Piercarlo Maggiolini is associate professor in Computer Ethics and Corporate Social Responsibility at the Politecnico di Milano, Italy. Ramon Salvador Valles is professor of business management and information technology at the Technical University of Catalonia (UPC), Barcelona, Spain.

Table of contents (6 chapters)

Buy this book

eBook $39.99
price for USA (gross)
  • ISBN 978-3-319-02030-3
  • Digitally watermarked, DRM-free
  • Included format: PDF, EPUB
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Softcover $54.99
price for USA
  • ISBN 978-3-319-02029-7
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Loading...

Recommended for you

Loading...

Bibliographic Information

Bibliographic Information
Book Title
e-Government and Employment Services
Book Subtitle
A Case Study in Effectiveness
Authors
Series Title
PoliMI SpringerBriefs
Copyright
2014
Publisher
Springer International Publishing
Copyright Holder
The Author(s)
eBook ISBN
978-3-319-02030-3
DOI
10.1007/978-3-319-02030-3
Softcover ISBN
978-3-319-02029-7
Series ISSN
2282-2577
Edition Number
1
Number of Pages
VIII, 95
Number of Illustrations and Tables
13 b/w illustrations
Topics