Overview
- Analyzes the perceptions of efficiency of e-government technologies by public sector officials and politicians
- Focuses on how e-government efficiency could be measured and why similar e-government initiatives result in different outcomes in different contexts
- Investigates why public managers and politicians are undertaking e-government projects and why stakeholders could be forcing public administrations to undertake e-government projects
- Includes supplementary material: sn.pub/extras
Part of the book series: Public Administration and Information Technology (PAIT, volume 5)
Access this book
Tax calculation will be finalised at checkout
Other ways to access
Table of contents (15 chapters)
-
Front Matter
-
Back Matter
Keywords
About this book
E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.
Editors and Affiliations
Bibliographic Information
Book Title: Measuring E-government Efficiency
Book Subtitle: The Opinions of Public Administrators and Other Stakeholders
Editors: Manuel Pedro Rodríguez-Bolívar
Series Title: Public Administration and Information Technology
DOI: https://doi.org/10.1007/978-1-4614-9982-4
Publisher: Springer New York, NY
eBook Packages: Business and Economics, Economics and Finance (R0)
Copyright Information: Springer Science+Business Media New York 2014
Hardcover ISBN: 978-1-4614-9981-7Published: 19 March 2014
Softcover ISBN: 978-1-4939-5483-4Published: 23 August 2016
eBook ISBN: 978-1-4614-9982-4Published: 19 March 2014
Series ISSN: 2512-1812
Series E-ISSN: 2512-1839
Edition Number: 1
Number of Pages: XV, 285
Number of Illustrations: 29 b/w illustrations, 8 illustrations in colour
Topics: Public Administration, Innovation/Technology Management, Political Science