International Series in Operations Research & Management Science

Patient Flow

Reducing Delay in Healthcare Delivery

Editors: Hall, Randolph (Ed.)

  • Brings field of patient flow operations completely up to date
  • New chapters on Hospital-wide System Patient Flow, Emergency Department Crowding, and six other topics
  • Editor is one of the most prominent and well-published names in the field
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eBook $189.00
price for USA (gross)
  • ISBN 978-1-4614-9512-3
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $249.00
price for USA
  • ISBN 978-1-4614-9511-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $249.00
price for USA
  • ISBN 978-1-4899-7738-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

This book is dedicated to improving healthcare through reducing delays experienced by patients. With an interdisciplinary approach, this new edition, divided into five sections, begins by examining healthcare as an integrated system. Chapter 1 provides a hierarchical model of healthcare, rising from departments, to centers, regions and the “macro system.” A new chapter demonstrates how to use simulation to assess the interaction of system components to achieve performance goals, and Chapter 3 provides hands-on methods for developing process models to identify and remove bottlenecks, and for developing facility plans.

Section 2 addresses crowding and the consequences of delay. Two new chapters (4 and 5) focus on delays in emergency departments, and Chapter 6 then examines medical outcomes that result from waits for surgeries. Section 3 concentrates on management of demand. Chapter 7 presents breakthrough strategies that use real-time monitoring systems for continuous improvement. Chapter 8 looks at the patient appointment system, particularly through the approach of advanced access. Chapter 9 concentrates on managing waiting lists for surgeries, and Chapter 10 examines triage outside of emergency departments, with a focus on allied health programs

Section 4 offers analytical tools and models to support analysis of patient flows. Chapter 11 offers techniques for scheduling staff to match patterns in patient demand. Chapter 12 surveys the literature on simulation modeling, which is widely used for both healthcare design and process improvement. Chapter 13 is new and demonstrates the use of process mapping to represent a complex regional trauma system. Chapter 14 provides methods for forecasting demand for healthcare on a region-wide basis. Chapter 15 presents queueing theory as a method for modeling waits in healthcare, and Chapter 16 focuses on rapid delivery of medication in the event of a catastrophic event.

Section 5 focuses on achieving change. Chapter 17 provides a diagnostic for assessing the state of a hospital and using the state assessment to select improvement strategies. Chapter 18 demonstrates the importance of optimizing care as patients transition from one care setting to the next. Chapter 19 is new and shows how to implement programs that improve patient satisfaction while also improving flow. Chapter 20 illustrates how to evaluate the overall portfolio of patient diagnostic groups to guide system changes, and Chapter 21 provides project management tools to guide the execution of patient flow projects.

Table of contents (21 chapters)

  • Modeling Patient Flows Through the Health care System

    Hall, Randolph (et al.)

    Pages 3-42

  • Interdependency of Hospital Departments and Hospital-Wide Patient Flows

    Kolker, Alexander

    Pages 43-63

  • Hospitals and Clinical Facilities, Processes, and Design for Patient Flow

    Williams, Michael

    Pages 65-93

  • Emergency Department Crowding: The Nature of the Problem and Why It Matters

    Jensen, Kirk

    Pages 97-105

  • The Consequences of Emergency Department Crowding and Delays for Patients

    McHugh, Megan

    Pages 107-127

Buy this book

eBook $189.00
price for USA (gross)
  • ISBN 978-1-4614-9512-3
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $249.00
price for USA
  • ISBN 978-1-4614-9511-6
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $249.00
price for USA
  • ISBN 978-1-4899-7738-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Patient Flow
Book Subtitle
Reducing Delay in Healthcare Delivery
Editors
  • Randolph Hall
Series Title
International Series in Operations Research & Management Science
Series Volume
206
Copyright
2013
Publisher
Springer US
Copyright Holder
Springer Science+Business Media New York
eBook ISBN
978-1-4614-9512-3
DOI
10.1007/978-1-4614-9512-3
Hardcover ISBN
978-1-4614-9511-6
Softcover ISBN
978-1-4899-7738-0
Series ISSN
0884-8289
Edition Number
2
Number of Pages
XII, 553
Number of Illustrations and Tables
107 b/w illustrations
Topics