Towards Adaptive Spoken Dialog Systems

Authors: Schmitt, Alexander, Minker, Wolfgang

  • Presents techniques and tools to render SDS “intelligent” and answers on how to make next-generation’s SDS adaptive, user-friendly and emotion-aware
  • Applies novel research methods about emotion recognition and problem spotting on commercial SDS
  • Describes how users perceive interactions with an SDS and identifies ways to automatically estimate user satisfaction at arbitrary points in a spoken human-machine interaction
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About this book

In Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and  accurate use. 

Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted  recordings several thousand real users from commercial and non-commercial SDS.

Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and  inspiration for future research and development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.

Table of contents (7 chapters)

  • Introduction

    Schmitt, Alexander (et al.)

    Pages 1-16

  • Background and Related Research

    Schmitt, Alexander (et al.)

    Pages 17-61

  • Interaction Modeling and Platform Development

    Schmitt, Alexander (et al.)

    Pages 63-97

  • Novel Strategies for Emotion Recognition

    Schmitt, Alexander (et al.)

    Pages 99-152

  • Novel Approaches to Pattern-based Interaction Quality Modeling

    Schmitt, Alexander (et al.)

    Pages 153-184

Buy this book

eBook $109.00
price for USA (gross)
  • ISBN 978-1-4614-4593-7
  • Digitally watermarked, DRM-free
  • Included format: EPUB, PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $149.00
price for USA
  • ISBN 978-1-4614-4592-0
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $149.00
price for USA
  • ISBN 978-1-4899-9168-3
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Rent the ebook  
  • Rental duration: 1 or 6 month
  • low-cost access
  • online reader with highlighting and note-making option
  • can be used across all devices
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Bibliographic Information

Bibliographic Information
Book Title
Towards Adaptive Spoken Dialog Systems
Authors
Copyright
2013
Publisher
Springer-Verlag New York
Copyright Holder
Springer Science+Business Media, New York
eBook ISBN
978-1-4614-4593-7
DOI
10.1007/978-1-4614-4593-7
Hardcover ISBN
978-1-4614-4592-0
Softcover ISBN
978-1-4899-9168-3
Edition Number
1
Number of Pages
XIV, 254
Topics