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From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges

Proceedings of the 10th International Conference on the Design of Cooperative Systems, May 30 - 1 June, 2012

  • Conference proceedings
  • © 2012

Overview

Editors:
  1. Julie Dugdale

    1. LIG, University of Grenoble, St Martin d'Herès, France

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  2. Cédric Masclet

    1. G-SCOP, University of Grenoble, Grenoble, France

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  3. Maria Antonietta Grasso

    1. Xerox Research Group Europe, Meylan, France

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  4. Jean-François Boujut

    1. G-SCOP, University of Grenoble, Grenoble, France

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  5. Parina Hassanaly

    1. Institute of Political Study, Aix-en-Provence, France

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  • Details the recent advances concerning research and practice of cooperative systems
  • This special 20th anniversary edition reflects on the successes, failures and future challenges in the design of cooperative systems
  • Adopts a highly multi-disciplinary approach giving a broad appeal to researchers and practitioners from a wide variety of domains
  • Includes supplementary material: sn.pub/extras

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Table of contents (20 papers)

  1. Front Matter

    Pages 1-1
    Download chapter PDF

  2. Establishing a Core Health Record; A Case Study from Norwegian Healthcare

    • Eli Larsen, Gunnar Ellingsen
    Pages 1-15

  3. Standardizing Work in Healthcare Through Architecture, Routines and Technologies

    • Rune Pedersen
    Pages 17-32

  4. The Clinical Work of Secretaries: Exploring the Intersection of Administrative and Clinical Work in the Diagnosing Process

    • Naja L. Holten Møller, Signe Vikkelsø
    Pages 33-47

  5. Exploring the Virtual Space of Academia

    • Maria Menendez, Antonella de Angeli, Zeno Menestrina
    Pages 49-63

  6. The Not-So-Open Wikis: Structures of Collaboration At Work

    • Osama Mansour
    Pages 65-80

  7. Harvesting Collective Agreement in Community Oriented Surveys: The Medical Case

    • Federico Cabitza
    Pages 81-96

  8. Classifying Communities for Design

    • Sergio Herranz, David Díez, Paloma Díaz, Starr Roxanne Hiltz
    Pages 97-110

  9. The Trouble with ‘Knowledge Transfer’: On Conduit Metaphors and Semantic Pathologies in Our Understanding of Didactic Practice

    • Lars Rune Christensen
    Pages 111-121

  10. Divergence and Convergence in Global Software Development: Cultural Complexities as Social Worlds

    • Rasmus Eskild Jensen, Pernille Bjørn
    Pages 123-136

  11. Creating Metaphors for Tangible User Interfaces in Collaborative Urban Planning: Questions for Designers and Developers

    • Valérie Maquil, Olivier Zephir, Eric Ras
    Pages 137-151

  12. Collaborative Problem Solving with Objects: Physical Aspects of a Tangible Tabletop in Technology-based Assessment

    • Valérie Maquil, Eric Ras
    Pages 153-166

  13. End-users’ Integration of Applications and Devices: A Cooperation Based Approach

    • Marco P. Locatelli, Carla Simone
    Pages 167-181

  14. Social Aspects of Place Experience in Mobile Work/Life Practices

    • Luigina Ciolfi, Breda Gray, Anthony D’Andrea
    Pages 183-196

  15. Maintaining the Instant Connection—Social Media Practices of Smartphone Users

    • Sanna Malinen, Jarno Ojala
    Pages 197-211

  16. Supporting Collaborative Work in Socio-Physical Environments: A Normative Approach

    • Catherine Garbay, Fabien Badeig, Jean Caelen
    Pages 213-228

  17. Exploring Collaboration in Group-to-Group Videoconferencing

    • Petr Slovák, Peter Novák, Pavel Troubil, Vít Rusňák, Petr Holub, Erik C. Hofer
    Pages 229-244

  18. Use of Graphical Modality in a Collaborative Design Distant Setting

    • Stéphane Safin, Roland Juchmes, Pierre Leclercq
    Pages 245-260

  19. Struggling Against Social Isolation of the Elderly—The Design of SmartTV Applications

    • Malek Alaoui, Myriam Lewkowicz
    Pages 261-275

  20. Examining Multiactivity Using Multi-camera Recordings: The Use of Text Chat in a Call Center

    • Karine Lan Hing Ting
    Pages 277-290
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Keywords

About this book

COOP 2012 is the tenth COOP conference, marking twenty years from the first conference in 1992. In this special anniversary edition we asked researchers and practitioners to reflect on what have been the successes and the failures in designing cooperative systems, and what challenges still need to be addressed. We have come a long way in understanding the intricacies of cooperation and in designing systems that support work practices and collective activities. These advances would not have been possible without the concerted effort of contributions from a plethora of domains including CSCW, HCI, Information Systems, Knowledge Engineering, Multi-agent systems, organizational and management sciences, sociology, psychology, anthropology, ergonomics, linguistics, etc. The COOP community is going from strength to strength in developing new technologies, advancing and proposing new methodological approaches, and forging theories.

Editors and Affiliations

  • LIG, University of Grenoble, St Martin d'Herès, France

    Julie Dugdale

  • G-SCOP, University of Grenoble, Grenoble, France

    Cédric Masclet, Jean-François Boujut

  • Xerox Research Group Europe, Meylan, France

    Maria Antonietta Grasso

  • Institute of Political Study, Aix-en-Provence, France

    Parina Hassanaly

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