Overview
- Editors:
-
-
Saïd Assar
-
, Department of Information Systems, Telecom & Management Sud Paris, Evry, France
-
Imed Boughzala
-
, Department of Information Systems, Institut Telecom, Evry, France
-
Isabelle Boydens
-
, Information and Communication Science De, Free University of Brussels (ULB), Brussels, Belgium
- Illuminates many issues related to e-government through in-depth case studies
- Features an international array of authors, including academics, government officials, and practitioners
- Covers both technology-oriented and management-oriented issues
- Includes supplementary material: sn.pub/extras
Access this book
Other ways to access
Table of contents (13 chapters)
-
-
- Saïd Assar, Imed Boughzala, Isabelle Boydens
Pages 1-12
-
- Godefroy Beauvallet, Younès Boughzala, Saïd Assar
Pages 13-27
-
- Lizbeth Herrera, J. Ramon Gil-Garcia
Pages 29-47
-
- Simon R. Goerger, Ernest Y. Wong, Dale L. Henderson, Brian K. Sperling, William Bland
Pages 49-70
-
-
-
-
-
- Abdelaziz Khadraoui, Wanda Opprecht, Michel Léonard, Christine Aïdonidis
Pages 149-166
-
- Anne Fleur van Veenstra, Marijn Janssen
Pages 167-185
-
- Yannis Charalabidis, Fenareti Lampathaki, Dimitris Askounis
Pages 187-203
-
- Gaëlle Calvary, Audrey Serna, Joëlle Coutaz, Dominique Scapin, Florence Pontico, Marco Winckler
Pages 205-228
-
- Joep Crompvoets, Glenn Vancauwenberghe, Geert Bouckaert, Danny Vandenbroucke
Pages 229-248
-
Back Matter
Pages 249-251
About this book
Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.
Reviews
From the reviews:
“This book presents an overview of experiences documented by researchers and practitioners from nine countries. It covers topics including interoperability, trust and privacy, knowledge management, and data quality. The editors chose to focus on practical examples of successful e-government experiences. … This is interesting reading for practitioners and graduate students in public administration and information systems.” (Alessandro Berni, ACM Computing Reviews, November, 2011)
Editors and Affiliations
-
, Department of Information Systems, Telecom & Management Sud Paris, Evry, France
Saïd Assar
-
, Department of Information Systems, Institut Telecom, Evry, France
Imed Boughzala
-
, Information and Communication Science De, Free University of Brussels (ULB), Brussels, Belgium
Isabelle Boydens
About the editors
Saïd Assar is an Associate Professor at the Information Systems Department at the National Institute of Telecommunications.