Human–Computer Interaction Series

Automated Web Site Evaluation

Researchers’ and Practioners’ Perspectives

Authors: Ivory, M.Y.

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About this book

Among all information systems that are nowadays available, web sites are definitely the ones having the widest potential audience and the most significant impact on the everyday life of people. Web sites contribute largely to the information society: they provide visitors with a large array of services and information and allow them to perform various tasks without prior assumptions about their computer literacy. Web sites are assumed to be accessible and usable to the widest possible audience. Consequently, usability has been recognized as a critical success factor for web sites of every kind. Beyond this universal recognition, usability still remains a notion that is hard to grasp. Summative evaluation methods have been introduced to identify potential usability problems to assess the quality of web sites. However, summative evaluation remains limited in impact as it does not necessarily deliver constructive comments to web site designers and developers on how to solve the usability problems. Formative evaluation methods have been introduced to address this issue. Evaluation remains a process that is hard to drive and perform, while its potential impact is probably maximal for the benefit of the final user. This complexity is exacerbated when web sites are very large, potentially up to several hundreds of thousands of pages, thus leading to a situation where eval­ uating the web site is almost impossible to conduct manually. Therefore, many attempts have been made to support evaluation with: • Models that capture some characteristics of the web site of interest.

Table of contents (14 chapters)

Buy this book

eBook $119.00
price for USA (gross)
  • ISBN 978-94-017-0375-8
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $159.00
price for USA
  • ISBN 978-1-4020-1672-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $159.00
price for USA
  • ISBN 978-90-481-6446-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Automated Web Site Evaluation
Book Subtitle
Researchers’ and Practioners’ Perspectives
Authors
Series Title
Human–Computer Interaction Series
Series Volume
4
Copyright
2003
Publisher
Springer Netherlands
Copyright Holder
Springer Science+Business Media Dordrecht
eBook ISBN
978-94-017-0375-8
DOI
10.1007/978-94-017-0375-8
Hardcover ISBN
978-1-4020-1672-1
Softcover ISBN
978-90-481-6446-2
Series ISSN
1571-5035
Edition Number
1
Number of Pages
XXVI, 201
Number of Illustrations and Tables
50 b/w illustrations
Topics