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  • © 2011

The Vested Outsourcing Manual

A Guide for Creating Successful Business and Outsourcing Agreements

Palgrave Macmillan

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-xi
  2. Introduction: Implementing the Better Way

    1. Introduction: Implementing the Better Way

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 1-5
  3. Laying the Foundation

    1. Front Matter

      Pages 7-7
    2. Are You Ready?

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 9-23
    3. Playing by the Rules

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 25-40
  4. Creating the Rules of Engagement

    1. Front Matter

      Pages 41-41
    2. Rule #1: Focus on Outcomes, Not Transactions

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 43-90
    3. Rule #2: Focus on the What, Not the How

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 91-117
    4. Rule #3: Agree on Clearly Defined and Measurable Outcomes

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 119-138
    5. Rule #4: Optimize Pricing Model Incentives for Cost/Service Trade-Offs

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 139-215
    6. Rule #5: A Governance Structure That Provides Insight, Not Merely Oversight

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 217-288
  5. Getting to We

    1. Front Matter

      Pages 289-289
    2. Wrapping up Your Vested Agreement

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 291-311
    3. The Next Leg of Your Vested Journey

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 313-330
    4. Conclusion: Reaching Your Destination

      • Kate Vitasek, Jacqui Crawford, Jeanette Nyden, Katherine Kawamoto
      Pages 331-332
  6. Back Matter

    Pages 333-395

About this book

In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Reviews

"Vested Outsourcing truly flips conventional outsourcing on its head. This book is a must read for any company outsourcing that is trying to achieve fast, good and cheap." - Peter Sheahan, Author of the bestselling book Flip

"The journey to a truly collaborative agreement is practically guaranteed if you follow the step-by-step process outlined in this great book." - Dawn Tiura Evans, President and CEO, Sourcing Interests Group

"Vested Outsourcing offers a robust approach for developing high-performing strategic relationships. Read this book and learn how you can take your strategic relationships to the next level." - Tim Cummins, CEO, International Association for Contracting and Commercial Management

"The Vested Outsourcing Manualshould be a must-read for every organization engaged in outsourcing." - Joe Andraski, President and CEO, Voluntary Interindustry Commerce Solutions Association

"This is truly a landmark work, presenting logical, practical, and sound principles and practices for establishing and governing mutually rewarding outsourcing relationships that can withstand the challenges of changing market conditions.It is a masterpiece of common sense." - Jim Groton, renowned dispute resolution expert and former President of the American College of Construction Lawyers

"We've had tremendous success in applying Vested thinking with strategic clients; The Vested Outsourcing Manual now gives us a systematic approach to apply the concepts more broadly." - Lauralee Martin, Chief Financial Officer and Chief Operating Officer ofJones Lang LaSalle

About the authors

KATE VITASEK is Lead Researcher and Faculty Member for Vested Outsourcing at the University of Tennessee's Centre for Executive Education, USA. Vitasek is also Founder of Supply Chain Visions, a consulting firm that specializes in supply-chain strategy and education. She is a guest faculty at dozens of Universities and also teaches seminars for the Warehouse Education Research Council, Council of Supply Chain Management Professionals and is on the peer review board for the Journal of Business Logistics with Jeanette Nyden, JD,  Jacqueline Crawford, and Katherine Kawamoto.

Bibliographic Information

Buy it now

Buying options

eBook USD 99.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 129.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access