Creating Value in Financial Services

Strategies, Operations and Technologies

Editors: Melnick, E.L., Nayyer, P.R., Pinedo, M.L., Seshadri, S. (Eds.)

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eBook $169.00
price for USA (gross)
  • ISBN 978-1-4615-4605-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $259.00
price for USA
  • ISBN 978-0-7923-8572-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $219.00
price for USA
  • ISBN 978-1-4613-7081-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this book

Creating Value in Financial Services is a compilation of state-of-the-art views of leading academics and practitioners on how financial service firms can succeed in today's competitive environment. The book is based on two conferences held at New York University: the first, `Creating Value in Financial Services', held in March 1997, and the second, `Operations and Productivity in Financial Services', in April 1998.
The book is essentially designed to be a compendium of leading edge thinking and practice in the management of financial services firms. There is no book today that has this focus. It contains ideas that can apply to other service industries. Topics addressed are increasingly important worldwide as the financial services industries consolidate and search for innovative new directions and ways to create value in a fiercely competitive environment.

Table of contents (24 chapters)

  • Creating Value in Financial Services

    Melnick, Edward L. (et al.)

    Pages 1-20

  • The Changing Global Environment of Financial Services

    Kan, Alexander Rinnooy

    Pages 23-35

  • Universal Banking: Does It Work?

    Rogers, David

    Pages 37-52

  • Universal Banking: A Shareholder Value Perspective

    Walter, Ingo

    Pages 53-83

  • Redefining Customer Relationships in the Age of the Ascendant Consumer

    Monahan, Thomas L.

    Pages 85-102

Buy this book

eBook $169.00
price for USA (gross)
  • ISBN 978-1-4615-4605-4
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $259.00
price for USA
  • ISBN 978-0-7923-8572-1
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $219.00
price for USA
  • ISBN 978-1-4613-7081-9
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Creating Value in Financial Services
Book Subtitle
Strategies, Operations and Technologies
Editors
  • Edward L. Melnick
  • Praveen R. Nayyer
  • Michael L. Pinedo
  • Sridhar Seshadri
Copyright
2000
Publisher
Springer US
Copyright Holder
Springer Science+Business Media New York
eBook ISBN
978-1-4615-4605-4
DOI
10.1007/978-1-4615-4605-4
Hardcover ISBN
978-0-7923-8572-1
Softcover ISBN
978-1-4613-7081-9
Edition Number
1
Number of Pages
XXI, 484
Topics