Integrated Series in Information Systems

Value-Focused Business Process Engineering : a Systems Approach

with Applications to Human Resource Management

Authors: Neiger, Dina, Churilov, Leonid, Flitman, Andrew

  • Integrates for the first time the best aspects of event-process driven chains and value-focused thinking
  • Provides the framework and implementation guidelines to ensure that business activities are congruent with organizational values and strategic objectives
  • Combines OR/MS and IS modeling paradigms to facilitate gains in both business efficiency and effectiveness
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eBook $69.99
price for USA (gross)
  • ISBN 978-0-387-09521-9
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.00
price for USA
  • ISBN 978-0-387-09520-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.00
price for USA
  • ISBN 978-1-4419-3488-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
About this Textbook

One of the keys to successful business process engineering is tight alignment of processes with organisational goals and values. Historically, however, it has always been difficult to relate different levels of organizational processes to the strategic and operational objectives of a complex organization with many interrelated and interdependent processes and goals. This lack of integration is especially well recognized within the Human Resource Management (HRM) discipline, where there is a clearly defined need for greater alignment of HRM processes with the overall organizational objectives.

Value-Focused Business Process Engineering is a monograph that combines and extends the best on offer in Information Systems and Operations Research/Decision Sciences modelling paradigms to facilitate gains in both business efficiency and business effectiveness.

The first part of the book examines a wide range of research issues in modelling business processes and objectives by expanding the focus of business process engineering from creating more efficient business processes to also making them more effective. The second part of the book presents methodology and tools for a holistic approach to business process engineering within the HRM context. The original contribution of the value-focused process engineering methodology lies in the integration of the best aspects of event-process driven chains and the value-focused thinking within a single model, in a way that preserves the strengths of the respective models while facilitating the emergence of new properties that satisfy goal-oriented business process modelling requirements.

The result is an up-to-date expository monograph that provides industry practitioners and researchers in OR/MS and IS domains, as well as those concerned with the practice of HRM, with a framework and implementation guidelines for ensuring that day-to-day business activities are congruent with organizational values and strategic objectives.

About the authors

Dr. Dina Neiger is a results-focused senior professional with an established record of innovation and leadership. Dr. Neiger has achieved academic and professional distinction in Statistics, Decision Support and Business Process Engineering. Throughout Dr. Neiger’s professional and academic career she has gained specialist knowledge and practical experience in the theory and practice of improving organizational efficiency and effectiveness.

Dr. Leonid Churilov obtained his Ph.D. in operations research at the University of Melbourne in 1998. After ten years in academia, he now holds the position of Head of the Division of Statistics and Decision Support at the Australian National Stroke Research Institute. Dr. Churilov is an internationally recognized expert in the areas of decision and process modelling for effective decision support in sociotechnical systems. He has won a number of prestigious grants and awards from both industry and academia and is active in industry consulting.

Professor Andrew Flitman is Deputy Vice-Chancellor (Research) at Swinburne University, Melbourne, Australia. He obtained his Ph.D. in Operations Research from Warwick University in 1987. Professor Flitman is an internationally recognized expert in financial and strategic computer modelling, and his academic career has included positions at Warwick University in the United Kingdom, Monash University, and Deakin University in Australia. He has significant commercial consulting experience in computer-based finance, business planning, business analysis, and decision support and modelling, and has held senior positions at Deloitte Haskins and Sells (London), Coopers and Lybrand Deloitte (UK) and Price Waterhouse (Melbourne).

 

Table of contents (10 chapters)

  • Decision-Enabled e-EPC

    Neiger, Dina (et al.)

    Pages 1-23

  • Business Process Modelling with EPCs

    Neiger, Dina (et al.)

    Pages 1-31

  • Business Systems Modelling: Principles and Practices

    Neiger, Dina (et al.)

    Pages 1-15

  • Requirements for a Value-Focused EPC: the “WHAT” Dimension

    Neiger, Dina (et al.)

    Pages 1-22

  • Conclusions and Future Directions

    Neiger, Dina (et al.)

    Pages 1-9

Buy this book

eBook $69.99
price for USA (gross)
  • ISBN 978-0-387-09521-9
  • Digitally watermarked, DRM-free
  • Included format: PDF
  • ebooks can be used on all reading devices
  • Immediate eBook download after purchase
Hardcover $99.00
price for USA
  • ISBN 978-0-387-09520-2
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
Softcover $99.00
price for USA
  • ISBN 978-1-4419-3488-8
  • Free shipping for individuals worldwide
  • Usually dispatched within 3 to 5 business days.
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Bibliographic Information

Bibliographic Information
Book Title
Value-Focused Business Process Engineering : a Systems Approach
Book Subtitle
with Applications to Human Resource Management
Authors
Series Title
Integrated Series in Information Systems
Series Volume
19
Copyright
2009
Publisher
Springer US
Copyright Holder
Springer-Verlag US
eBook ISBN
978-0-387-09521-9
DOI
10.1007/978-0-387-09521-9
Hardcover ISBN
978-0-387-09520-2
Softcover ISBN
978-1-4419-3488-8
Series ISSN
1571-0270
Edition Number
1
Number of Pages
XXII, 266
Number of Illustrations and Tables
75 b/w illustrations
Topics