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Systems Theory and Practice in the Knowledge Age

  • Book
  • © 2002

Overview

Editors:
  1. Gillian Ragsdell

    1. University of Paisley, Paisley, Scotland

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  2. Daune West

    1. University of Paisley, Paisley, Scotland

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  3. Jennifer Wilby

    1. University of York, York, England

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Table of contents (54 chapters)

  1. Front Matter

    Pages i-xiii
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  3. Systems Practice

    1. Front Matter

      Pages 45-45
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    2. Connecting Soft Systems Thinking with Project Management Practice: An Organizational Change Case Study

      • Kerry Costello, Lynn Crawford, Lesley Bentley, Julien Pollack
      Pages 47-54

    3. Cybernetics/Systems Approach to Transformation of the Towel Production Firms in Osaka Area, Japan

      • Takayuki Koga
      Pages 55-62

    4. Towards a Contingency Framework for Intervention in the Context of a Systems-Based Approach

      • Eugene H. Melan
      Pages 63-69

    5. SSM-Guided Research to Improve the Linkages between a Science Provider and their End-Users

      • Janet Reid, Terry Kelly, Ian Valentine
      Pages 71-78

    6. A Multi-Methodological Approach to Emergency Call Handling in the Metropolitan Police Service

      • Raymond Rowe
      Pages 79-86

    7. Using SSM to Improve Supply Chain Effectiveness

      • Ross Smith, David Mackay, Graeme Altmann, Gulender Gencoglu
      Pages 87-95

    8. Improving Systems Intervention in SMEs: Reflections on Systems Boundaries in Practice

      • Lorraine Warren, Gillian Ragsdell
      Pages 97-104

    9. Soft Systems Methodology based on Organizational Knowledge-Creation Theory

      • Taketoshi Yoshida
      Pages 105-111

  4. Knowledge Management

    1. Front Matter

      Pages 113-113
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    2. Inquiring into Learning as System

      • Susan Byrne, David Todd, Barbara Simpson, Christine Woods, Rainer Seidel
      Pages 115-122

    3. Creating Corporate Value through Knowledge Management Systems

      • Larry Churchman, Chris Royce
      Pages 123-130

    4. Information, Knowledge and Teams

      • Malcolm Crowe
      Pages 131-138
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Keywords

About this book

Welcome to the proceedings of the Seventh International Conference of the UK Systems Society being held at York University, United Kingdom from July 7th to 10th, 2002. It is a pleasure to be able to share with you this collection ofpapers that have been contributed by systems thinkers from around the world. As with previous UKSS conferences, the aim ofthis conference is to encourage debate and promote development of pertinent issues in systems theory and practice. In current times where the focus has moved from 'information' to 'knowledge' and where 'knowledge management', of everyday speak, it seemed fitting to 'knowledge assets' and so on, have become part offer a conference title of'Systems Theory and Practice in the Knowledge Age'. In keeping with another tradition of previous conferences, the UKSS Conference 2002 Committee decided to compile a collection ofdelegates' papers before the event as a platform from which to launch discussions in York. Ideas presented in the following papers will, undoubtedly, be developed during the dialogue generated at the conference and new papers will emerge. In his abstract for his plenary at this conference, Professor Peter Checkland throws down the gauntlet to systems thinking and its relevance in the knowledge age with the following statement: "30 Years In The Systems Movement: Disappointments I Have Known and Hopes/or the Future Springing from a lunchtime conversation at an American University, the Systems Movement is now nearly 50 years old.

Editors and Affiliations

  • University of Paisley, Paisley, Scotland

    Gillian Ragsdell, Daune West

  • University of York, York, England

    Jennifer Wilby

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