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  • © 2017

The Virtual Team Maturity Model

Performance Improvement of Virtual Teams

Authors:

  • Maturity Model for Virtual Team Performance Improvement

  • Includes supplementary material: sn.pub/extras

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Table of contents (11 chapters)

  1. Front Matter

    Pages I-XXII
  2. Introduction

    • Ralf Friedrich
    Pages 1-4
  3. Formulation of Research Questions

    • Ralf Friedrich
    Pages 5-8
  4. Literature Review

    • Ralf Friedrich
    Pages 9-71
  5. Methodology and preliminary results

    • Ralf Friedrich
    Pages 93-165
  6. Virtual Team Maturity Model (VTMM®)

    • Ralf Friedrich
    Pages 167-240
  7. Validation of VTMM® by the Delphi Method

    • Ralf Friedrich
    Pages 241-263
  8. Pilot Implementation

    • Ralf Friedrich
    Pages 265-297
  9. VTMM® Progression

    • Ralf Friedrich
    Pages 299-311
  10. Discussion

    • Ralf Friedrich
    Pages 313-323
  11. Conclusion

    • Ralf Friedrich
    Pages 325-330
  12. Back Matter

    Pages 331-364

About this book

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.

Authors and Affiliations

  • GeProS - German Project Solutions G , Dieburg, Germany

    Ralf Friedrich

About the author

Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.

Bibliographic Information

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access