Third Party Product Reviews and Consumer Behaviour

1. Front Matter

   Pages I-XXI

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2. Introduction

   • Wolfgang Ziniel

   Pages 1-7

3. Literature review

   • Wolfgang Ziniel

   Pages 9-47

4. Empirical approach and conceptual models

   • Wolfgang Ziniel

   Pages 49-61

5. Rasch modelling, scale development and paired comparisons

   • Wolfgang Ziniel

   Pages 63-78

6. Analysis online experiment one

   • Wolfgang Ziniel

   Pages 79-100

7. Analysis online experiment two

   • Wolfgang Ziniel

   Pages 101-115

8. Discussion and conclusion

   • Wolfgang Ziniel

   Pages 117-120

9. Back Matter

   Pages 121-183

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Third-Party Product Reviews (TPPRs) are neutral (as far as the producers' interests are concerned) and consumer-orientated product tests that are carried out by experts. The reviews are published in special interest magazines like PC-World, Runner's World, Decanter or Wine Advocate and on the magazines' web pages respectively. Market observations provide strong evidence that Third-Party Product Reviews (TPPRs) significantly influence the success or failure of the products evaluated. Apart from purely descriptive contributions, however, there have not been any studies so far that examine the impact of such test information on purchase behaviour. This work aims at diminishing this gap in marketing research by theoretically and experimentally studying the relevance or TPPRs for product choice decisions on the one hand and for perceived quality, perceived value and purchase intentions on the other hand.​

• Consumer Behaviour
• Product Tests
• Third-Party Product Reviews

• , Institut für Absatzwirtschaft, Wirtschaftsuniversität Wien, Wien, Austria

  Wolfgang Ziniel

Wolfgang Ziniel completed his doctoral thesis as a research assistant under the supervision of Prof. Reinhold Hatzinger at the Vienna University of Economics and Business. Currently he works in the field of industry and structure analyses and retail research at the Austrian Institute for SME Research in Vienna.

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