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  • © 2014

Lean Thinking for Healthcare

  • Lean thinking is a key area and of growing significance in the study of healthcare delivery and health administration
  • Examines ICT use in healthcare while grounded in leading management theories
  • Comprehensive and well integrated text that examines ICT issues and use in the area of Lean Thinking
  • Includes supplementary material: sn.pub/extras

Part of the book series: Healthcare Delivery in the Information Age (Healthcare Delivery Inform. Age)

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Table of contents (32 chapters)

  1. Front Matter

    Pages i-xxxii
  2. Key Concepts, Tools and Techniques

    1. Front Matter

      Pages 1-1
    2. Lean Principles for Healthcare

      • Nilmini Wickramasinghe
      Pages 3-11
    3. The Suitability of Artificial Neural Networks in Service Quality Control and Forecasting

      • Mohammad Rezazadeh Niavarani, Nilmini Wickramasinghe
      Pages 29-42
    4. Business Value of IT in Healthcare

      • Peter Haddad, Mark Gregory, Nilmini Wickramasinghe
      Pages 55-81
  3. Applications of Lean Thinking Around the Healthcare World

    1. Front Matter

      Pages 113-113
    2. Adapted Lean Thinking for Healthcare Services: An Empirical Study in the Traditional Chinese Hospital

      • Ying Su, Jeffrey Soar, Ningqiao Shen, Latif Al-Hakim
      Pages 115-142
    3. Identifying Critical Issues for Developing Successful e-Health Solutions

      • Manuel Zwicker, Juergen Seitz, Nilmini Wickramasinghe
      Pages 207-224
  4. Macro Issues

    1. Front Matter

      Pages 285-286
    2. Applying a System of Systems Approach to Healthcare

      • Suresh Chalasani, Nilmini Wickramasinghe
      Pages 287-297

About this book

A growing, aging population; the rise to epidemic proportions of various chronic diseases; competing, often overlapping medical technologies; and of course, skyrocketing costs compounded by waste and inefficiency - these are just a few of the multifarious challenges currently facing healthcare delivery. An

unexpected source of solutions is being imported from the manufacturing sector: lean thinking.

 Lean Principles for Healthcare presents a conceptual framework, management principles, and practical tools for professionals tasked with designing and implementing modern, streamlined healthcare systems or overhauling faulty ones. Focusing on core components such as knowledge management, e-health, patient-centeredness, and collaborative care, chapters illustrate lean concepts in action across specialties (as diverse as nursing, urology, and emergency care) and around the globe. Extended case examples show health systems responding to consumer needs and provider realities with equal efficiency and effectiveness, and improved quality and patient outcomes. Further, contributors tackle the gamut of technological, medical, cultural, and business issues, among them:

 

  • Initiatives of service-oriented architecture towards performance improvement
  • Adapted lean thinking for emergency departments
  • Lean thinking in dementia care through smart assistive technology
  • Supporting preventive healthcare with persuasive services
  • Value stream mapping for lean healthcare
  • A technology mediated solution to reduce healthcare disparities

Geared toward both how lean ideas can be carried out and how they are being used successfully in the real world, LeanPrinciples for Healthcare  not only brings expert knowledge to healthcare managers and health services researchers but to all who have an interest in superior healthcare delivery.

Reviews

From the reviews:

“The purpose is to discuss a wide range of issues around the common theme of healthcare delivery through lean thinking modalities. … written for anyone engaged in healthcare delivery systems with an interest in efficiently implementing lean strategies. Its greatest value will be seen by healthcare administrators and even information technology specialists as there is a great deal of systems information. … This book has great utility for those interested in a comprehensive review of lean thinking … .” (Phillip Stephens, Doody’s Book Reviews, April, 2014)

Editors and Affiliations

  • RMIT University, School of Business Information Technolog, Melbourne VIC, Australia

    Nilmini Wickramasinghe

  • University of Southern Queensland, Toowoomba, Australia

    Latif Al-Hakim

  • Department of Urology, Northwestern University, Chicago, USA

    Chris Gonzalez

  • DeGroote School Business, McMaster University, Hamilton, Canada

    Joseph Tan

About the editors

Nilmini Wickramasinghe PhD, MBA, who currently holds the Epworth Chair Health Information Management was appointed in Dec 2009 as a Professor to RMIT University’s School of Business IT and Logistics and is also a core member of its  Health Innovation and Research Institute(HIRi), RMIT University after being a professor in the US for 15 years.   She researches and teaches in several areas within information systems including knowledge management, e-commerce and m-commerce, and organizational impacts of technology with particular focus on the applications of these areas to healthcare and thereby effecting superior healthcare delivery.   Professor Wickramasinghe is well published with more than 300 referred scholarly articles, several books and an encyclopedia. She has collaborated with many large organizations such as NASA and GE as well as leading healthcare organizations such as the Cleveland Clinic, Johns Hopkins, Kaiser and NorthWestern Memorial Hospital. In addition, she regularly presents her work throughout North America, as well as in Europe and Australia. 

Bibliographic Information

  • Book Title: Lean Thinking for Healthcare

  • Editors: Nilmini Wickramasinghe, Latif Al-Hakim, Chris Gonzalez, Joseph Tan

  • Series Title: Healthcare Delivery in the Information Age

  • DOI: https://doi.org/10.1007/978-1-4614-8036-5

  • Publisher: Springer New York, NY

  • eBook Packages: Medicine, Medicine (R0)

  • Copyright Information: Springer Science+Business Media, LLC, part of Springer Nature 2014

  • Hardcover ISBN: 978-1-4614-8035-8Published: 04 October 2013

  • Softcover ISBN: 978-1-4939-5245-8Published: 23 August 2016

  • eBook ISBN: 978-1-4614-8036-5Published: 04 October 2013

  • Series ISSN: 2191-5946

  • Series E-ISSN: 2191-5954

  • Edition Number: 1

  • Number of Pages: XXXII, 645

  • Number of Illustrations: 178 b/w illustrations

  • Topics: Health Administration, Business and Management, general, Health Informatics

Buy it now

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access