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Fills a research gap in the study of public transport passenger's behaviour
Provides a study of the relationship between public transport passenger's behavioural intention and its antecedents
Provides recommendations for future research
This book is based on the behavioural intention of public transport passengers and the relationship between those factors in Indonesia. The conceptual model in this book explains behavioural intentions of paratransit passengers which can result in recommendations to unravel the complexity of the congestion problem from consumer behaviour perspective. Based on the results of survey research on behavioural intention of public transport users in Jabodetabek, Indonesia, the result of the study is presented in a model that describes the factors that influence. This book is recommended for academics who wish to gain knowledge about the phenomenon of consumer behaviour, for regulators whose duty is to make a decision and determine the strategic steps to overcome congestion, and researchers who want to develop their knowledge and provide solutions related to congestion from the perspective of consumer behaviour.
Content Level »Research
Keywords »Antecedents of paratransit passengers’ behaviour in Indonesia - Behavioural intentions of paratransit passengers in Indonesia - Lifestyle communities in Jabodetabek Indonesia - Managing identity in Jabodetabek Indonesia - Paratransit in Indonesia - Paratransit in Jabodetabek Indonesia - Public services policy in Jabodetabek Indonesia - Research on paratransit passengers in Jabodetabek Indonesia - Traffic congestion in Jabodetabek Indonesia - Transport management in Jabodetabek Indonesia - Transport quality management in Jabodetabek Indonesia