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Books & CD Roms: 67 Results

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  • Beiträge zur Dienstleistungsforschung 2016
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      $69.99
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      $69.99
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    Beiträge zur Dienstleistungsforschung 2016

    Reihe: Fokus Dienstleistungsmarketing

    Büttgen, Marion (Hrsg.) 2017

    Price from $54.99
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    $54.99 (net)
    ISBN 978-3-658-16464-5
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $69.99 (net)
    ISBN 978-3-658-16463-8
    Usually dispatched within 3 to 5 business days.
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    Softcover (also known as softback) version
  • Kundenmitwirkung bei der Dienstleistungsspezifizierung
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      $69.99
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    • eBook
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      $54.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $69.99
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    Kundenmitwirkung bei der Dienstleistungsspezifizierung

    Auswirkungen auf Kundenbeurteilung und -verhalten

    Reihe: Fokus Dienstleistungsmarketing

    Straus, Lennart 2017

    Price from $54.99
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    $54.99 (net)
    ISBN 978-3-658-16568-0
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $69.99 (net)
    ISBN 978-3-658-16567-3
    Usually dispatched within 3 to 5 business days.
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  • Der kundenseitig wahrgenommene Wert der anbieter- und der kundengesteuerten Dienstleistungsindividualisierung
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      $59.99
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      Softcover
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      $79.99
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    • eBook
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      $59.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $79.99
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    Der kundenseitig wahrgenommene Wert der anbieter- und der kundengesteuerten Dienstleistungsindividualisierung

    Eine vergleichende konzeptionelle und empirische Analyse

    Reihe: Fokus Dienstleistungsmarketing

    Imgrund, Florian 2017

    Price from $59.99
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    $59.99 (net)
    ISBN 978-3-658-16394-5
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $79.99 (net)
    ISBN 978-3-658-16393-8
    Usually dispatched within 3 to 5 business days.
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  • Wertkreation in Kundennutzungsprozessen
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      $69.99
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      $54.99
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      Softcover
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      $69.99
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    Wertkreation in Kundennutzungsprozessen

    Reihe: Fokus Dienstleistungsmarketing

    Pfisterer, Lucas 2017

    Price from $54.99
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    ISBN 978-3-658-15980-1
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $69.99 (net)
    ISBN 978-3-658-15979-5
    Usually dispatched within 3 to 5 business days.
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  • Dysfunktionales Beschwerdeverhalten
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      $89.99
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    • eBook
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      $69.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $89.99
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    Dysfunktionales Beschwerdeverhalten

    Ausprägungen, Entstehung, Auswirkungen und Managementimplikationen

    Reihe: Fokus Dienstleistungsmarketing

    Plein, Katrin 2016

    Price from $69.99
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    $69.99 (net)
    ISBN 978-3-658-11330-8
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $89.99 (net)
    ISBN 978-3-658-11329-2
    Usually dispatched within 3 to 5 business days.
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  • Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten
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      $59.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $79.99
      (net)
      All
    • eBook
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      $59.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $79.99
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    Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten

    Empirische Studien zur Untersuchung der Wirkungszusammenhänge

    Reihe: Fokus Dienstleistungsmarketing

    Bösener, Kathrin 2015

    Price from $59.99
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    $59.99 (net)
    ISBN 978-3-658-08274-1
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
    Information
    $79.99 (net)
    ISBN 978-3-658-08273-4
    Usually dispatched within 3 to 5 business days.
    Softcover
    Softcover (also known as softback) version
  • Aktuelle Aspekte in der Dienstleistungsforschung
    • eBook
      Immediate eBook download after purchase

      $54.99
      (net)

      Softcover
      Usually dispatched within 3 to 5 business days.

      $69.99
      (net)
      All
    • eBook
      Immediate eBook download after purchase

      $54.99
      (net)

      Softcover
      Usually dispatched within 3 to 5 business days.

      $69.99
      (net)

    Aktuelle Aspekte in der Dienstleistungsforschung

    Reihe: Fokus Dienstleistungsmarketing

    Meyer, Anton (Hrsg.) 2015

    Price from $54.99
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    $54.99 (net)
    ISBN 978-3-658-08090-7
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    Information
    $69.99 (net)
    ISBN 978-3-658-08089-1
    Usually dispatched within 3 to 5 business days.
    Softcover
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  • Sportinteresse und Mobile TV
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      $54.99
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      $69.99
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    • eBook
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      $54.99
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      Usually dispatched within 3 to 5 business days.

      $69.99
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    Sportinteresse und Mobile TV

    Eine empirische Analyse der Einflussfaktoren des Nutzungsverhaltens

    Reihe: Fokus Dienstleistungsmarketing

    Kunz, Reinhard 2014

    Price from $54.99
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    ISBN 978-3-8349-4515-0
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    $69.99 (net)
    ISBN 978-3-8349-4514-3
    Usually dispatched within 3 to 5 business days.
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  • Prozessoptimierung in Dienstleistungsunternehmen
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      $54.99
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      Softcover
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      $69.99
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    • eBook
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      $54.99
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      Softcover
      Usually dispatched within 3 to 5 business days.

      $69.99
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    Prozessoptimierung in Dienstleistungsunternehmen

    Reihe: Fokus Dienstleistungsmarketing

    Körfgen, Ralph 1999

    Price from $54.99
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    ISBN 978-3-663-08887-5
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    $69.99 (net)
    ISBN 978-3-8244-6928-4
    Usually dispatched within 3 to 5 business days.
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  • Tendenzen im Dienstleistungsmarketing
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      $89.00
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      $119.00
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      $89.00
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      $119.00
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    Tendenzen im Dienstleistungsmarketing

    Vom Marketing zum Management

    Reihe: Fokus Dienstleistungsmarketing

    Fließ, Sabine (Hrsg.) 2003

    Price from $89.00
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    ISBN 978-3-322-81669-6
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    This title is also available as an eBook. You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal. After the purchase you can directly download the eBook file or read it online. Via MySpringer you can always re-download your eBooks.
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    $119.00 (net)
    ISBN 978-3-8244-7999-3
    Usually dispatched within 3 to 5 business days.
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