Logo - springer
Slogan - springer

New & Forthcoming Titles | Measuring E-government Efficiency - The Opinions of Public Administrators and Other Stakeholders

Measuring E-government Efficiency

The Opinions of Public Administrators and Other Stakeholders

Rodríguez-Bolívar, Manuel Pedro (Ed.)

2014, XV, 285 p. 37 illus., 8 illus. in color.

Available Formats:

Springer eBooks may be purchased by end-customers only and are sold without copy protection (DRM free). Instead, all eBooks include personalized watermarks. This means you can read the Springer eBooks across numerous devices such as Laptops, eReaders, and tablets.

You can pay for Springer eBooks with Visa, Mastercard, American Express or Paypal.

After the purchase you can directly download the eBook file or read it online in our Springer eBook Reader. Furthermore your eBook will be stored in your MySpringer account. So you can always re-download your eBooks.


(net) price for USA

ISBN 978-1-4614-9982-4

digitally watermarked, no DRM

Included Format: PDF and EPUB

download immediately after purchase

learn more about Springer eBooks

add to marked items


Hardcover version

You can pay for Springer Books with Visa, Mastercard, American Express or Paypal.

Standard shipping is free of charge for individual customers.


(net) price for USA

ISBN 978-1-4614-9981-7

free shipping for individuals worldwide

usually dispatched within 3 to 5 business days

add to marked items

  • Analyzes the perceptions of efficiency of e-government technologies by public sector officials and politicians
  • Focuses on how e-government efficiency could be measured and why similar e-government initiatives result in different outcomes in different contexts
  • Investigates why public managers and politicians are undertaking e-government projects and why stakeholders could be forcing public administrations to undertake e-government projects

E-government has the potential to improve public services, information transparency, and the engagement of civic participation of the public sector management. This book analyzes the achievement of expectations created by public managers, policy-makers, and stakeholders with regard to the implementation of e-government policies and applications. It also tries to determine whether e-government applications have been introduced as a fad or according to real demands from citizenry and if efforts within e-government have been effective. This book investigates how public managers and policy-makers imagine e-government policies and the impact of those policies on their management and decision-making process through the engagement of citizenry. It is also discusses whether e-government policies are merely procedural improvements that strictly introduce new ways of delivering public services or disclosing public sector information. The book's analysis of the overall expectations on e-government applications makes it of interest to scholars in public administration as well as to policy-makers and stakeholders.​

Content Level » Research

Keywords » Administrative sciences - E-governance - E-government - Information technology - Public administration - Stakeholders

Related subjects » Innovation - Technology Management - Political Science

Table of contents / Preface / Sample pages 

Popular Content within this publication 



Read this Book on Springerlink

Services for this book

New Book Alert

Get alerted on new Springer publications in the subject area of Public Administration.