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“This book tackles the complex problems of chronic disease care and healthcare delivery system failures. … Health professionals, consumers, and policy makers are the intended audience, but the book also can be used by students in the health professions, health policy, or public policy. … Notable features of the book are the colorful graphs and the human interest stories that illustrate the most salient points. … This is a good addition to an ever-growing body of literature.” (Carole Ann Kenner, Doody’s Review Service, March, 2012)