Editors:
- Includes supplementary material: sn.pub/extras
Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 279)
Conference series link(s): IESS: International Conference on Exploring Services Science
Conference proceedings info: IESS 2017.
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Table of contents (33 papers)
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Front Matter
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Theoretical Contributions: Literature Analysis and Conceptual Models
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Front Matter
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Service Systems Analysis and Design
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Front Matter
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About this book
This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017.
The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.
Editors and Affiliations
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Faculty of Economics, eCampus University, Rome, Italy
Stefano Za
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Department of Automatic Control and System Engineering, University Politehnica of Bucharest, Bucharest, Romania
Monica Drăgoicea
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Università Cattolica del Sacro Cuore, Milan, Italy
Maurizio Cavallari
Bibliographic Information
Book Title: Exploring Services Science
Book Subtitle: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings
Editors: Stefano Za, Monica Drăgoicea, Maurizio Cavallari
Series Title: Lecture Notes in Business Information Processing
DOI: https://doi.org/10.1007/978-3-319-56925-3
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer International Publishing AG 2017
Softcover ISBN: 978-3-319-56924-6Published: 06 April 2017
eBook ISBN: 978-3-319-56925-3Published: 04 April 2017
Series ISSN: 1865-1348
Series E-ISSN: 1865-1356
Edition Number: 1
Number of Pages: XVII, 432
Number of Illustrations: 104 b/w illustrations
Topics: Information Systems Applications (incl. Internet), Business IT Infrastructure, Software Engineering, Computer Appl. in Administrative Data Processing, Big Data/Analytics, Information Storage and Retrieval