Editors:
- Includes supplementary material: sn.pub/extras
Part of the book series: Lecture Notes in Business Information Processing (LNBIP, volume 247)
Conference series link(s): IESS: International Conference on Exploring Services Science
Conference proceedings info: IESS 2016.
Buy it now
Buying options
Tax calculation will be finalised at checkout
Other ways to access
This is a preview of subscription content, log in via an institution to check for access.
Table of contents (58 papers)
-
Front Matter
-
Service Exploration Theories and Processes
-
Front Matter
-
-
Modelling Service Requirements and Management of Business Processes
-
Front Matter
-
-
Value Co-creation Through Knowledge Management and User-Centric Services
-
Front Matter
-
-
Service Design Methodologies and Patterns
-
Front Matter
-
About this book
Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy.
The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems.
Editors and Affiliations
-
Faculty of Automatic Control & Computers, University Politehnica of Bucharest, Bucharest, Romania
Theodor Borangiu, Monica Dragoicea
-
Faculty of Engineering - FEUP, University of Porto, Porto, Portugal
Henriqueta Nóvoa
Bibliographic Information
Book Title: Exploring Services Science
Book Subtitle: 7th International Conference, IESS 2016, Bucharest, Romania, May 25-27, 2016, Proceedings
Editors: Theodor Borangiu, Monica Dragoicea, Henriqueta Nóvoa
Series Title: Lecture Notes in Business Information Processing
DOI: https://doi.org/10.1007/978-3-319-32689-4
Publisher: Springer Cham
eBook Packages: Computer Science, Computer Science (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Softcover ISBN: 978-3-319-32688-7Published: 19 May 2016
eBook ISBN: 978-3-319-32689-4Published: 18 May 2016
Series ISSN: 1865-1348
Series E-ISSN: 1865-1356
Edition Number: 1
Number of Pages: XVI, 762
Number of Illustrations: 195 b/w illustrations
Topics: Information Systems Applications (incl. Internet), Business IT Infrastructure, Software Engineering, Artificial Intelligence, Computer Appl. in Administrative Data Processing, Health Informatics