European Retail Research

1. Front Matter

   Pages I-VII

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2. Sustainability in the European Shop Window

   • Peter Jones, Daphne Comfort, David Hillier

   Pages 1-19

3. Shopping Centre image attributes effects on consumer’s satisfaction and loyalty in Greece – Evidence at the initial stages of the economic crisis

   • Prokopis K. Theodoridis, Anastasios P. Panopoulos

   Pages 21-41

4. Channel Extension Strategies: The Crucial Roles of Internal Capabilities and Customer Lock-In

   • Jochen Binder, Dennis Herhausen, Nicolas Pernet, Marcus Schögel

   Pages 43-70

5. Manufacturers and retailers: A relational analysis

   • Alfonso Ruiz Martínez, Irene Gil Saura

   Pages 71-93

6. Improving Retailer Profitability with Self-Service Technologies throughout all Sales Phases – The role of the business model

   • Thomas Rudolph, Thomas Schröder, Tim Böttger

   Pages 95-122

7. Belgian Retailing - Some Shopping Realities of a Surrealist Country

   • Walter van Waterschoot, Leen Lagasse, Patrick Van Kenhove

   Pages 123-154

8. Retailing in Belgium – A managerial perspective

   • Kim Willems, Gilbert Swinnen

   Pages 155-183

The aim of EUROPEAN RETAIL RESEARCH is to publish interesting manuscripts of high quality and innovativeness with a focus on retail researchers, retail lecturers, retail students and retail executives. As it has always been, retail executives are part of the target group and the knowledge transfer between retail research and retail management remains a part of the publication’s concept. EUROPEAN RETAIL RESEARCH welcomes manuscripts on original theoretical or conceptual contributions as well as empirical research – based either on large-scale empirical data or on the case-study method. Following the state of the art in retail research, articles on any major issues that concern the general field of retailing and distribution are welcome.The review process will support the authors in enhancing the quality of their work and will offer the authors a reviewed publication outlet. Part of the concept of EUROPEAN RETAIL RESEARCH is an only short delay between manuscript submission and final publication, so it is intended to become a quick publication platform.​

• University of St. Gallen, St. Gallen, Switzerland

  Thomas Rudolph

• University of Graz, Graz, Austria

  Thomas Foscht

• University of Fribourg, Fribourg, Switzerland

  Dirk Morschett

• Vienna University of Economics and Business, Vienna, Austria

  Peter Schnedlitz

• Siegen University, Siegen, Germany

  Hanna Schramm-Klein

• University of Trier, Trier, Germany

  Bernhard Swoboda

Prof. Dr. Thomas Rudolph, University of St. Gallen, Switzerland

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