Overview
- Publication in the field of economic sciences
- Includes supplementary material: sn.pub/extras
Part of the book series: Markt- und Unternehmensentwicklung Markets and Organisations (MAU)
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Table of contents (7 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Tim Posselt investigates the factors leading to organizational competence for servitization - a key strategic alternative in times of digitalization and globalization -, and analyses the transformation process servitizing firms undergo. He explores the issue through conceptual research and case studies, and identifies the ability to access and leverage customer knowledge as the foundation of successful servitization. The findings provide valuable insight for managers looking to strengthen their service business, and add to literature on servitization and service-dominant logic.
Authors and Affiliations
About the author
Dr. Tim Posselt received his PhD in economic sciences from the Friedrich-Alexander-University of Erlangen-Nuremberg. He is head of a research group at the Fraunhofer Center for Applied Research on Supply Chain Services in Nuremberg, focusing on business transformation for the digital age.
Bibliographic Information
Book Title: Organizational Competence for Servitization
Authors: Tim Posselt
Series Title: Markt- und Unternehmensentwicklung Markets and Organisations
DOI: https://doi.org/10.1007/978-3-658-20096-1
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden GmbH 2018
Softcover ISBN: 978-3-658-20095-4Published: 23 November 2017
eBook ISBN: 978-3-658-20096-1Published: 15 November 2017
Series ISSN: 2945-879X
Series E-ISSN: 2945-8803
Edition Number: 1
Number of Pages: XIX, 286
Number of Illustrations: 32 b/w illustrations
Topics: Business Strategy/Leadership, Organization, Innovation/Technology Management