Social Computing and Social Media. Human Behavior

1. Front Matter

   Pages I-XXII

   PDF

2. User Experience and Behavior in Social Media

   1. Front Matter

      Pages 1-1

      PDF

   2. Investigating Arab DHH Usage of YouTube Videos Using Latent Variables in an Acceptance Technology Model

      • Lamia Abdul Aziz Bin Husainan, Hanan Ali AL-Shehri, Muna Al-Razgan

      Pages 3-12

   3. Can the Success of Mobile Games Be Attributed to Following Mobile Game Heuristics?

      • Reham Alhaidary, Shatha Altammami

      Pages 13-21

   4. The Collective Impression of Saudis’ Perceptions of Entertainment

      • Noura Alomar, Alaa Alhumaisan

      Pages 22-31

   5. Getting Interrupted? Design Support Strategies for Learning Success in M-Learning Applications

      • Upasna Bhandari, Klarissa Chang

      Pages 32-43

   6. World of Streaming. Motivation and Gratification on Twitch

      • Daniel Gros, Brigitta Wanner, Anna Hackenholt, Piotr Zawadzki, Kathrin Knautz

      Pages 44-57

   7. Do Members Share Knowledge in Facebook Knowledge Groups?

      • Li-Ting Huang, Ming-Yang Lu

      Pages 58-70

   8. Assessing Symptoms of Excessive SNS Usage Based on User Behavior and Emotion

      • Ploypailin Intapong, Saromporn Charoenpit, Tiranee Achalakul, Michiko Ohkura

      Pages 71-83

   9. Research on the Social Experience of Mobile Internet Products

      • Tian Lei, Sijia Zhang

      Pages 84-93

   10. The Impact of Texting Interruptions on Task Performance

       • Scott McCoy, Eleanor Loiacono, Shiya Cao

       Pages 94-102

   11. Improving Engagement Metrics in an Open Collaboration Community Through Notification: An Online Field Experiment

       • Ana Paula O. Bertholdo, Claudia de O. Melo, Artur S. Rozestraten

       Pages 103-116

   12. What Happens When Evaluating Social Media’s Usability?

       • Virginica Rusu, Cristian Rusu, Daniela Quiñones, Silvana Roncagliolo, César A. Collazos

       Pages 117-126

   13. On User eXperience in Virtual Museums

       • Cristian Rusu, Virginia Zaraza Rusu, Patricia Muñoz, Virginica Rusu, Silvana Roncagliolo, Daniela Quiñones

       Pages 127-136

3. Customer Behavior and Social Media

   1. Front Matter

      Pages 137-137

      PDF

   2. Why Social Media Is an Achilles Heel? A Multi-dimensional Perspective on Engaged Consumers and Entrepreneurs

      • Adela Coman, Ana-Maria Grigore, Oana Simona Caraman Hudea

      Pages 139-158

   3. The Influence of Privacy, Trust, and National Culture on Internet Transactions

      • Jon Heales, Sophie Cockcroft, Van-Hau Trieu

      Pages 159-176

   4. Analysis of Trade Area for Retail Industry Store Using Consumer Purchase Record

      • Sachiko Iwasaki, Ko Hashimoto, Kohei Otake, Takashi Namatame

      Pages 177-189

   5. From Bowling to Pinball: Understanding How Social Media Changes the Generation of Value for Consumers and Companies

      • Marc Oliver Opresnik

      Pages 190-199

   6. Online Travel Agencies as Social Media: Analyzing Customers’ Opinions

      • Virginica Rusu, Cristian Rusu, Daniel Guzmán, Silvana Roncagliolo, Daniela Quiñones

      Pages 200-209

This book constitutes the proceedings of the 9th International Conference on Social Computing and Social Media, SCSM 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCII 2017, held in Vancouver, Canada, in July 2017. HCII 2017 received a total of 4340 submissions, of which 1228 papers were accepted for publication after a careful reviewing process. The papers thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas.

The two volumes set of SCSM 2017 presents 67 papers which are organized in the following topical sections: user experience and behavior in social media, costumer behavior and social media, social issues in social media, social media for communication, learning and aging, opinion mining and sentiment analysis, social data and analytics.

• communication management
• heuristic evaluation
• decision-making
• higher education
• human centered design
• information visualization
• recommender systems
• location-based service
• social networks
• open government
• algorithms
• sentiment analysis
• artificial intelligence
• social computing
• big data
• social media analytics
• collaboration support
• user interface
• computer vision
• visualization

• Towson University, Towson, USA

  Gabriele Meiselwitz

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