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  • © 2017

Social Information Seeking

Leveraging the Wisdom of the Crowd

Authors:

  • Offers a concise introduction to a new field concerned with seeking and acquiring information from social spaces on the Internet
  • Intertwines general information research with social networking and other collaborative aspects of information seeking activities
  • Combines theoretical work with practical considerations and evaluation techniques
  • Includes supplementary material: sn.pub/extras

Part of the book series: The Information Retrieval Series (INRE, volume 38)

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Table of contents (9 chapters)

  1. Front Matter

    Pages i-xxvi
  2. Foundation

    1. Front Matter

      Pages 1-1
    2. Introduction

      • Chirag Shah
      Pages 3-12
    3. Information Seeking

      • Chirag Shah
      Pages 13-27
    4. Social Media and Social Networking

      • Chirag Shah
      Pages 29-42
  3. Social Dimension of Information Seeking

    1. Front Matter

      Pages 43-43
    2. Online Question-Answering (Q&A)

      • Chirag Shah
      Pages 45-74
    3. Social Search

      • Chirag Shah
      Pages 75-90
  4. Collaborative Dimension of Information Seeking

    1. Front Matter

      Pages 91-91
    2. Collaborative Information Seeking

      • Chirag Shah
      Pages 93-116
  5. Current State and Future Directions

    1. Front Matter

      Pages 131-131
    2. SIS in Research and Practice

      • Chirag Shah
      Pages 133-148
    3. Conclusion

      • Chirag Shah
      Pages 149-164
  6. Back Matter

    Pages 165-177

About this book

This volume summarizes the author’s work on social information seeking (SIS), and at the same time serves as an introduction to the topic. Sometimes also referred to as social search or social information retrieval, this is a relatively new area of study concerned with the seeking and acquiring of information from social spaces on the Internet. It involves studying situations, motivations, and methods involved in seeking and sharing of information in participatory online social sites, such as Yahoo! Answers, WikiAnswers, and Twitter, as well as building systems for supporting such activities.

The first part of the book introduces various foundational concepts, including information seeking, social media, and social networking. As such it provides the necessary basis to then discuss how those aspects could intertwine in different ways to create methods, tools, and opportunities for supporting and leveraging SIS. Next, Part II discusses the social dimension and primarily examines the online question-answering activity. Part III then emphasizes the collaborative aspect of information seeking, and examines what happens when social and collaborative dimensions are considered together. Lastly, Part IV provides a synthesis by consolidating methods, systems, and evaluation techniques related to social and collaborative information seeking. The book is completed by a list of challenges and opportunities for both theoretical and practical SIS work.

The book is intended mainly for researchers and graduate students looking for an introduction to this new field, as well as developers and system designers interested in building interactive information retrieval systems or social/community-driven interfaces.

Authors and Affiliations

  • School of Communication & Information, Rutgers University, New Brunswick, USA

    Chirag Shah

About the author

​Chirag Shah is Associate Professor of Information and Computer Science at Rutgers University. His research interests include studies of interactive information retrieval/seeking, especially those involving social and collaborative aspects. He has published extensively on these topics, and received several grants and awards for his work. His research falls under and uniquely connects computer science, data science, and information science.

Bibliographic Information

Buy it now

Buying options

eBook USD 89.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 119.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 119.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access