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Designing for Digital Transformation. Co-Creating Services with Citizens and Industry

15th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2020, Kristiansand, Norway, December 2–4, 2020, Proceedings

  • Conference proceedings
  • © 2020

Overview

Editors:
  1. Sara Hofmann

    1. University of Agder, Kristiansand, Norway

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  2. Oliver Müller

    1. University of Paderborn, Paderborn, Germany

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    You can also search for this editor in PubMed   Google Scholar

  3. Matti Rossi

    1. Aalto University, Aalto, Finland

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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 12388)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: DESRIST 2020.

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Table of contents (44 papers)

  1. Front Matter

    Pages i-xv
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  2. Digital Public Services

    1. Front Matter

      Pages 1-1
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    2. Delivering Effective Care Through Mobile Apps: Findings from a Multi-stakeholder Design Science Approach

      • Monica Chiarini Tremblay, Maria Cucciniello, Rosanna Tarricone, Gregory A. Porumbescu, Kevin C. Desouza
      Pages 3-14

    3. Design of a Machine Learning System for Prediction of Chronic Wound Management Decisions

      • Haadi Mombini, Bengisu Tulu, Diane Strong, Emmanuel Agu, Holly Nguyen, Clifford Lindsay et al.
      Pages 15-27

    4. Designing a Real-Time Integrated First Responder Health and Environmental Monitoring Dashboard

      • Ann Fruhling, Margeret Hall, Sharon Medcalf, Aaron Yoder
      Pages 28-34

    5. Designing Digital Community Service Platforms for Crowd-Based Services in Urban Areas

      • Christian Bartelheimer, Verena Wolf, Nico Langhorst, Florian Seegers
      Pages 35-41

    6. Designing for Digital Government Innovation in Resource Constrained Countries: The Case of Woredas in Ethiopia

      • Debas Senshaw, Hossana Twinomurinzi
      Pages 42-55

    7. Designing Transport Supporting Services Together with Users with Intellectual Disabilities

      • Sofie Wass, Lise Amy Hansen, Chris Safari
      Pages 56-67

    8. Intrinsic Motivation to Share Health Information: Design Guidelines and Features for Patient Sharing Platforms

      • Lina Bouayad, Monica Chiarini Tremblay, Hemant Jain, Carmelo Gaudioso
      Pages 68-74

    9. Technology Personalization in Health Applications for Patients with Autism Spectrum Disorder: Artifact Design and a Controlled Experiment

      • Lina Bouayad, Anol Bhattacherjee, Mavara Agrawal, Spurthy Dharanikota, Polina Durneva
      Pages 75-80

    10. The Suggestion of Design Theory Artefacts for e-Government in South Africa

      • Romi Vidmar, Eduan Kotzé, Thomas M. van der Merwe
      Pages 81-92

    11. Tutorbot: A Chatbot for Higher Education Practice

      • Jonas Sjöström, Maritha Dahlin
      Pages 93-98

  3. Data Science

    1. Front Matter

      Pages 99-99
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    2. An OOV-Aware Curation Process for Psycholinguistic Analysis of Social Media Text - A Hybrid Approach

      • Kun Liu, Yan Li
      Pages 101-113

    3. Codifying Interdisciplinary Design Knowledge Through Patterns – The Case of Smart Personal Assistants

      • Ernestine Dickhaut, Andreas Janson, Jan Marco Leimeister
      Pages 114-125

    4. Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study

      • Jasper Feine, Martin Adam, Ivo Benke, Alexander Maedche, Alexander Benlian
      Pages 126-141

    5. Knowledge Visualization for Sensemaking: Applying an Elaborated Action Design Research Process in Incident Management Systems

      • Quintus van Wyk, Judy van Biljon, Marthie Schoeman
      Pages 142-153

    6. Multi-interest User Profiling in Short Text Microblogs

      • Herman Wandabwa, M. Asif Naeem, Farhaan Mirza, Russel Pears, Andy Nguyen
      Pages 154-168

  4. Design Principles

    1. Front Matter

      Pages 169-169
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    2. Design Principles Exposition: A Framework for Problematizing Knowledge and Practice in DSR

      • Magnus Rotvit Perlt Hansen, Amir Haj-Bolouri
      Pages 171-182
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  1. Designing for Digital Transformation. Co-Creating Services with Citizens and Industry

Keywords

About this book

This book constitutes the thoroughly refereed proceedings of the 15th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2020, held in Kristiansand, Norway, in December 2020.

The 28 revised full research papers included in the volume together with 7 research-in-progress papers and 9 prototype papers, were carefully reviewed and selected from 93 submissions. They are organized in the following topical sections: digital public services; data science; design principles; methodology; platforms and networks; and service science.

Due to the Corona pandemic this event was held virtually.

Editors and Affiliations

  • University of Agder, Kristiansand, Norway

    Sara Hofmann

  • University of Paderborn, Paderborn, Germany

    Oliver Müller

  • Aalto University, Aalto, Finland

    Matti Rossi

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